Overall Ratings & Reviews The Black Lion Manchester

Excellent

Thank’s for the service in finding my missing parcel from Royal Mail. Especially the efforts from Alice.

Everyone is very lovely & welcoming. I really enjoyed this hotel especially for its location, handiness to a pub and the lovely modern rooms. 100% this has been our favourite hotel we have stayed at in Manchester and it definitely won’t be the last. Can’t wait to return

Excellent service from check in to check out would recommend this hotel for stays in Manchester ideal location and lovely breakfast

Very friendly, room was clean and modern

Great little place, clean and comfortable, great location, breakfast included so real value for money. Will definitely be back

This is a very basic hotel. The hotel room was clean but the stairs leading up to it could have done with a good hoover.

Rooms are newly refurbished were clean and comfortable. Heating appeared to be on a timer therefore until the radiators came on due to the weather room was cold. Nobody replenished the room after first night stay had to ask for items by the bar and at first was advised I would not be served as I was standing in the wrong place. When I then explained I was staying upstairs I was served with items required once pub guest completed their order. Breakfast was very poor, only the choice of a full English, a breakfast muffin or pancakes from the hot food. There were basic cereals available. In relation to the full English all items were overcooked, bacon was hard, mushrooms were annihilated not sure what had happened to the hash brown and it was all either cold or lukewarm. Pancakes were just 3 small pancakes with a scattering of blue berries and a strawberry cut up with a small sauce size dish of yoghurt. Considering the second night cost almost 3 times the cost of the first night this was very disappointing, so much so that we went out for breakfast on Saturday morning. The pub plays music until very late gone midnight considering the rooms are above there is no way of getting away from the noise of the music or pub guests congregating outside the front doors.

Room and ensuite looked good, was spotless and had everything we needed. Comfy bed. Breakfast really tasty. Staff friendly. Really close to AO arena and shops. Will definitely return.

Everything was great. However, the hair dryer supplied had seen better days.

Nice staff and great location but room was extremely noisy as right next to a huge generator. Staff kindly moved me to another room which was much smaller but quieter. Quite a strong drain smell in bathroom but room was nice enough. I wouldn't stay again but for the price it was ok

Must have been cool at one time, now just old and tired looking. Filthy stairwell, tiny room, light and fan in bathroom wouldn’t turn off, shower temperature set to parboil. Just a bit rubbish, all in all.

Really good stay. Super comfy bed. Very good shower, just a little criticism, the towels were not very big and were not soft and fluffy. Handy spot for the train station and the AO Arena

Our room was lovely and the hotel was very conveniently located. The staff was absolutely wonderful!! The breakfasts were amazing, the pub was one of our favorites in Manchester.

Nice room, but loud from pub below & ventilation system outside.

A deathly smell in the bathroom that we complained about and then after looking on the reviews it appears that someone else complained about this as well. Clearly they do not care about that issue because they pretended to not know about it and sent up maintenance that just recommended keeping the bathroom door closed. Horrible horrible experience. Don't recommend

The room was spacious, clean and comfortable

Brilliant stay, the hotel and pub are clean and have everything needed, staff are friendly and willing to help.

Lovely room. Nice bar. Unfortunately though at breakfast the chef was screaming and swearing very loudly for all diners to hear. Apart from that the staff were very nice and accommodating throughout our stay. Breakfast was lovely despite the kitchen drama. Very handy location for the arena/ different bars/restaurants and shopping.

Lovely little hotel! Easy check in and out, staff were really friendly also. Room was clean and perfect for an overnight stay in the city