8.8
Very Good
From 209 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

6.0

Service and Facilites

9.0

Traveler Reviews Brentwood Hotel

Number of reviews per page
20
40
Top reviews
Adam
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very comfortable stay. Staff very nice and helpful, recommended.
Helen
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8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a standard double room ( 1A) for one night only. Everything was very clean, linens and towels good, shower/ bathroom very small but shower powerful and seems recently refurbished. TV in room plus kettle and fridge. Space to hang clothes. I was able to park at the front of the property no problem. Overall, a good basic hotel, no frills, external areas and carpets in dire need of refurbishment. You get what you pay for. It was only £52.
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Brenda
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was super comfortable. But there was a cold spell! When I asked for more heat they responded immediately and I was given an electric heater that worked great. Very much appreciated. The walls are thin and noise in adjacent rooms or above is pretty loud. try for a top floor room or in the back!
Joana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent parking facilities, clean room and warm staff
Joana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value for money
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we arrived earlier than predicted our room wasn't ready understandably but we were given a free upgrade to one of their apartments nextdoor which was a lovely surprise. The apartment was nicely furnished, clean and had all the appliances you would expect. The staff were very friendly and helpful, couldn't do enough for you at breakfast , everything was cooked to your specifications and served at your table. Even if you wanted something from the buffet they would bring it to you, you didn't have to move. Our stay was wonderful and we wouldn't hesitate to book again in the future.
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Kashyap
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good for a simple stay but terrible during heat since there’s no AC
Matt
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Helpful staff, convenient location - had everything I needed - highly recommended.
James
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet, but clean and pleasant. Owner was very welcoming. Breakfast area clean, light and pleasant. Most welcoming being the electric charging point and somewhere safe to keep a bike.
Keith
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great as always
Matt
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff, great locations and had everything I needed for a short stay for work.
Suhaila
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay.
Tina
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Handy for a trip into the centre of London using the Elizabeth Line. We needed overnight parking and a bed for the night so this hotel was ideal. Thanks.
Matt
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8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Really friendly staff and a great location.
Cyndi
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The whole experience was excellent, we had a first floor room, but the member of staff decided to up grade us to an apartment over the road at no extra cost because I wasn't able to do the stairs. We had a continental breakfast that we had to book and pay for there was also a cooked breakfast for extra money where as in their amenities info, the breakfast was free, I mentioned this to a member of staff The only thing that we didn't enjoy was the IT tech sent to us before our stay. I informed a member of staff about this and she was talking to her manager stating that the older customers couldn't grasp the IT Tech as they were not knowledge able with such things and were always afraid they had not booked their stay.
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Shaun
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely clean large room and bathroom
Olamiji Susan
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great staff but walls too thin . You can hear other customers above you and when going up and down the stairs. But it was
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Spacious, clean but basic room, comfortable bed, modern shower/bathroom. Good free WiFi. 5 minutes walk from station and shops.
Lee
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Overnight business trip. Pleasant helpful staff, clean and comfortable room.
Stephen
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Parking not a problem. Very helpful and friendly staff. Clean and comfortable room. Also got a complimentary room upgrade, what's not to like?
Number of reviews per page
20
40