Beautiful hotel, centrally located in Haro.

Great location & property. Staff were very friendly & extremely helpful.

One of the worst hotel stays I've ever experienced. This hotel is an embarrassment and should not have been opened when we stayed. The room was extremely dated with cracked and patched walls that had not been painted, worn, and bare carpet with holes (literally), no bed skirt so just an exposed base. The restaurant was closed for the season, the bar was closed two nights a week, including one of nights we stayed. There was no mention of any of this or the construction going on when booked. Just an experience to forget in a hotel I wish I hadn't chosen. As for the construction, there was loud banging and noise every morning starting around 7-8 and into the evenings until 6. One day the entire hotel filled with and was left with coat of dust on virtually every surface everywhere. What's worse, this was not cleaned in the breakfast area for the next morning. The tables and chairs were filthy, everything was still covered in a thick white coat of dust. Quite simply, this hotel should not be open and operating in this kind of state, especially with the construction. Obviously, based on the condition of the room, the hotel is in bad need of upgrade, and apparently the construction is to do that as the entire first floor was closed for renovations. All in all, a terrible stay at an embarrassment of a hotel that leaves me unlikely to ever book at a Eurostars property again. The complete lack of regard for guests in this hotel is enough to put me off the brand entirely.

No internet for the 48 hours we were there. How is that possible? And this is not a new problem for the hotel!

All great

Beautiful old monastery. Great place. The town of Haro had a dark vibe to us. For the hotel we had two bad surprises - Internet not working and despite what the website says there is no gym off site one can use (apparently that was many years ago)

Within steps of the main square and within walking distance of many of the bodagas. It was a wonderful experience. We would stay there again. thank you.

Nos encanto volveremos 100%

This hotel was in a Convent built in 1372! Gorgeous glass covered plaza, perfect place to drink a La Rioja! Short walk to everything.

Great location, very friendly and helpful staff on recepción. The bedrroom was large with a huge bed. And breakfast was delicious!

The building was amazing, an old convent converted with a glass roof in the main hotel area. Large rooms with comfortable beds and plenty of storage. The staff were helpful and friendly. What we didnt like The hotel is historical but dated Our room looked like something from the 70's. Part of the carpet was threadbare, no tea making facilities, shower needed updating. The room has one very small bin in the bathroom with nothing in the bedroom. The breakfast was ok but not worth Euros 15 each. The hotel could be amazing with some updating

Good city centre location.

The hotel has become extremely run down in recent years. Their ACs work poorly. We had to switch rooms 3 times due to the awful conditions of the rooms and particularly the very old red carpet flooring, that was ripped in numerous places. Horrible smell in the rooms. Also, they never offered a refund of any type to accommodate us for our discomfort. I was extremely disappointed with the entire experience. The staff however, was very nice and tried to fix the hotel’s numerous failures.

The hotel is very special. The staff was helpful. We loved the lobby!

An incrddible beautiful old building with great history. However it is tired and very dated, tables in lounge frayed, paint coming off bedroom doors etc. It needs refurb, The dining area is hidden behind large meter+ square plant pots, not very romantic in such a building. Dining service was aweful but food good. The receptionist guy was incredibly helpful and even went out on the street to find parking for us. We have stayed there before but will not be back …

Absolutely beautiful building. We enjoyed the ambience and swing-jazz music playing softly in the glass-ceilinged courtyard. We appreciated having two armchairs and a coffee table. It is a shame that the housekeeping team were unable to remove or mask the unpleasant smell in our room. It seemed to come from the basin in the bathroom but permeated into the bedroom.

Stayed here a few times very characterful hotel due to the history of the building. Decent sized rooms and a couple of minutes walk to the main square. Just a pleasant civilised experience, would recommend it for Haro.

Amazing hotel

Good to know this place was renovated from an 700 years old church, but also because of this, it was some kind of outdated. The air conditioning was not good, couldn’t adjust and it was not cooling properly. The good thing is they offer free breakfast which has full collection of great food. Staff are nice and friendly, location is also good.

Very nice hotel in convenient location to wineries and places to eat. Great breakfast selection. Hotel car park is very sketchy, don't go alone. The air conditioning in our room was feeble but the mattress (while very comfortable) was one of the kind that make you super hot so we had to have the window open on a very noisy street.