8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

10.0

Service and Facilites

8.6

Traveler Reviews Colessio

Number of reviews per page
20
40
Top reviews
Virginia
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Because of hip and knee problems, it was wonderful to have helpful staff carry my case up the stairs into the hotel. I had a lovely first-floor room, clean, bright, with a spacious bathroom that had a separate tub from the walk-in shower. There was a good amount of space in the area that had a closet and a desk. The selection of teas in the room was excellent for me since I am not a coffee drinker, but they had organic coffee, too. From decorations to comfort and especially to the helpful staff, this was a great choice for me as a solo traveler.
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were excellent helpful and friendly I will be back as Arne said 👍
Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel and local to amenities. Be very hard and pillows too soft. Good for a night away
Karen
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Take care although this property is in a fabulous location, clean and has friendly staff. Bed was very uncomfortable/hard, our shower room flooded, we were put in a room that was so dark in lighting you could barely see and the third party provider double charged us for parking and hotel is unable to assist with this when i called for help and provider is uncontactable.
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Moira
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast menu was fresh and had a big selection. Staff were so friendly and helpful, offering advice when asked. The bar was extremely well stocked. Room very clean
Gordon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent
Lorraine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very welcoming, and hotel room great size and very comfortable
Nicola
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, nice room, pleasant and welcoming staff but not happy with the parking situation which is contracted out to a separate company who ask for far too many personal details for which the hotel already have
Irene
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Warm welcome, friendly staff, comfortable room, amazing bathroom, great location and splendid breakfast
Gavin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice and clean room friendly staff were very helpful in aiding me with paying for the car park which was the only thing I would change I don't understand why car parks are outsourced. But we will stay again fantastic hotel and staff thankyou
Caitlin
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms need refurbished. Ive never stayed in a so called luxury hotel that had threadbare carpets before. It was such an awful shock.
Lindsey
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel right in the heart of the city. Spacious room that was really comfortable Staff were friendly and attentive Will definitely stay again
Brett
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good pricing. Room needed better pillows. Very soft
Christopher
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Small room Waste of an excellent building No evening meal Pay for parking
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing hotel, looks lovely from outside to minute you walk inside.
Steve
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I think we were just
patricia
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

GREAT BREAKFAST, VERY FRIENDLY AND PROFESSIINAL YOUNG WAITERS AT BREAKFAST
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel and location. Staff friendly but lack of communcation and so confusion upon check out with upgrade. We upgraded to the Bruce suit, which was a beautiful room but the batroom let it down slightly and in need pf some tlc. Otheriwse wouldve been 5 stars and fully recommended.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast, easy walking to all restaurants, bus, and train station
Andy
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location
Number of reviews per page
20
40