Overall Ratings & Reviews TUI MAGIC LIFE Sarigerme

10/10, we stayed here for 4 nights and had great time. All the staff were polite and very helpful. Our room was nice and clean. We really enjoyed the food as there was lots of variety and good quality. Beach was also great and many activities to do. Overall we had a blast and would love to return. The only thing (and this is not the resorts fault) most of the guests are Germans and they surely live up to their reputation as being cold, and unwelcoming (no smiles or hi/hello).

Amazing hotel resort on Beach with great service and great food

Location is unbeatable. Beautiful beach and sea. Rooms are very small, and food served in breakfast, lunch and dinner is very poor for Turkey standards.

Excellent hospitality received from every member of staff. Quiet location, relaxing environment and great choice of meals.

Amazing all inclusive resort. Exceeded expectations.

Old hotel, medium service

It was a beautiful relaxing time. The food was great, the facilities were awesome. The whole atmosphere was incredibly relaxing.

We stayed for 3 nights in July. The hotel was in great shape and clean. The food was delicious with many choices. The beach is best for swimming in the morning, and windsurfing in the afternoon. The pool is also clean and great. The evening events were entertaining.

Everything was OK Except one major thing; Poor customer service. I was given a room which had a problem with the air conditioning. The staff at the reception kept promising me to solve the problem or change my room, but they never did. The management of the hotel doesn’t care about the guests at all. I will never return to this hotel.

When we arrived the room was not ready, even though we had got there in time for check in. We were then made to wait for 30-40mins before given a room. Before arriving I had emailed to ask for a room with a bath tub as I was travelling with a small baby however we were given a shower room and after explaining several times they gave us a travel tub which was not suitable for our baby. Within a day of our stay there was a leak in our room which caused a huge puddle on the floor, I nearly tripped holding my baby but when I had explained this to the reception staff they did not take this seriously and one of the receptionists even laughed and said this is totally normal! Managers were not great either, we had raised the issue with them and they were not very accommodating. There is a language barrier making it extremely difficult to communicate and they failed to understand us on numerous occasions. It became quite frustrating to get our point across and in the end we just accepted that this resort isn’t what it makes out to be. The resort itself is lovely but customer service needs some work.

staff is not very helpful and knowledgeable. Part of facilities (indoor swimming pool for example) were always closed without any explanation.

Beautiful hotel and grounds with excellent staff and fantastic dining options - cannot recommend enough

Close to beach, good food, friendly staff, clean, entertainment- very happy!

A great few days away and very reasonably priced.

We (my 4 teenagers and I) all absolutely loved this holiday. The food was excellent and the range of activities fabulous. Exactly what we needed :) I don’t usually write reviews but it really was that good!

Great resort for a family trip. The amenities were clean and the food was amazing. The staff was very hospitable and friendly. Will definitely come again

I wasnt expecting much but we really enjoyed our stay there. The food and the activities were great. My kid enjoyed more than us. It is a good choice for families. The majority of the turists were German. But it didn’t bother us. Everyone was respectful and I didnt hear anyone talking loud although most of us were drinking. We are planing to go there next year again if we can find a good price.

Wonderful sea and hotel.

The grounds of the hotel are very nice - lots of plants and greenery. The staff were all very friendly and helpful. The food was decent for what we paid, however the all inclusive drinks werent so great. Overall we loved our stay at the hotel and would definitely return.

Completely surpassed expectations -food and service was brilliant. High quality food and friendly staff. Plenty of choice. Nice surroundings