Very friendly staff. Parking on site convenient. Quiet area of Santa Pola. Easy walk to town, beaches, shops and restaurants. Large room, large bathroom and large west facing balcony. Very clean.

Quiet hotel in mid-September with friendly and helpful staff. It is not far from the beach and next to Pola Park (a small children's theme park). There are a number of restaurants in the area. We stayed half board, unfortunately the food wasn't kept hot enough after cooking (the warmers need to be turned up and the heat lamps in the top weren't giving off much heat) and had little variety, so after a few days it became boring. The breakfast has hot and cold options, but the hot breakfast was only lukewarm and had to be microwaved to be hot enough to eat (not ideal for fried eggs). They also ran out of bread and butter so toast became unavailable on one day. There is plenty of free parking on the street outside or you can park in the hotel car park which incurs a daily charge of 8 Euros at the time of our stay. The swimming pool is of a medium size and clean but there are not many sun beds (around 12), there is also a children's pool that is separated from the main pool. The room was of a nice size with a large bathroom (we were given a family room although there was only two of us). There is a large bar area with a nice veranda. The bar is staffed by the reception/dining room people so we had to wait for someone to come at times, but it wasn't an issue. We would stay there again in the future but would only choose bed and breakfast.

Nice place good pool. Helpful staff. Had a great time

it was amazing, the staff went above and beyond with the service. Would stay there again. highly recommend it.

Says three star, but it’s a real high end three star! Great staff and lovely food.

Excellent location Family friendly Really enjoyed our stay

Near the beach and quiet

Nice stay, would return

All was good! Hotel was fantastic!

We were promptly moved when we complained about the family from hell nextdoor to our room .hotels basic but beds comfty and nice pool .

Too far from town and shops. Basic hotels overpriced. Breakfast was 12 euro and never warm. .. Any of it.. At all.. They did give free safe and kettle for room... No cups though....

this was our second stay at the Hotel Gran Playa within a year, we checked in late due to flight delays from Madrid to Alicante in the historic (el Apagon) black out in Spain the receptionist explained about the black out and no electricity no lights in our room tired and hungry from the ordeal and no bars or restaurants to go to, a lovely lady getting ready to go home after her shift I was asking where we can get something to eat offered us pizza from the kitchen i think her name is Mercy, we owe her deep gratitude for caring

The hotel was extremely clean and well kept. BUT... it was miles from anywhere in the middle of a residential estate It was 10 mins to beach which was a nice beach with a few bars and restaurants 30 mins to the bus station, a very boring walk and some parts not suitable for anyone with a mobility scooter 25 mins to nearest shop 35 mins to harbour area The food was very nice and a good selection considering the few people in this hotel. However it was always luke warm on the display. I asked for it to be checked an saw that the hot display was showing 45 degrees, food should be displayed at a minimum of 63 degrees. I explained that this was dangerous and was told that it was ok for Spain!!!! Bacteria multiplies at the same rate regardless of country. The second time I told the waitress that the pasta was cold on the hot display she shouted at me in Spanish and kept pointing to the microwave I advise all travelers to use the microwave to heat their food to the correct temperature I would not consider staying there again

Stayed for 3 nights on the way from our holiday home to Alicante airport. Maria on recepion was welcoming and very helpful. The girl who ran the cafe/bar was also very attentive. I'm sorry, I didn't get her name. The whole hotel was extremely clean. I would definitely stay again.

Ok but bedroom walls paper thin, can hear next door very plainly.

Lovely hotel, bit on the old fashioned style but perfectly clean and tidy, lovely big bedrooms and bathrooms, just missing a mirror in the bedroom to sit and do hair and make-up, bit noisy in the balcony due to main road noise at one side of the hotel! Unfortunately although the food was ok it was all served on the colder side of cool, need to micro all food if you like it hot and it dosent vary very much but very tasty and edible. Please be aware that there is nothing much to too out and about the hotel as its very much on the outskirts of town and a good 20 mins walk to bars restaurants ect

The staff were great, I used the gym which was in the quiet and suited me. The hotel is just of the main N332 very convenient for getting around if you had a car. 30 minutes walk to the Harbour. I would stay again.

Very nice spotlessly clean hotel Near beach Only down side was maybe distance From town centre 20 minutes Not really a problem for us we enjoyed the Walk ..especially along the beach

the breakfast and dinner was great our room cleaned and had everything what we need for our 10 day stay, the under ground parking kept our rental safe and secured gate in and out. 24 hour receptionist was great and they were very polite and helpful spacial mention Lorena and Mario front desk (awesome people)

Very spacious and beautiful room