Hotel Indigo YORK by IHG

Explore Hotel Indigo YORK by IHG
9.2
Exceptional
From 1,259 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Hotel Indigo YORK by IHG

Number of reviews per page
20
40
Top reviews
sharada
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My wife and I stayed for one night in a Standard Room with 1 King Bed and had a great experience overall. The hotel's location is excellent, making it easy to walk to York city centre, The Shambles, York Minster, the city walls and many other attractions. There are also plenty of restaurants, cafés, pubs, and international dining options nearby. Our room was clean, tidy, and spacious enough for a couple. We particularly liked the framed artwork and decorations, which gave the room a unique character. The bed was very comfortable, and the bathroom was spotless, with useful features such as a heated towel rail. The room was well equipped with thoughtful amenities including tea and coffee facilities, complimentary water, snacks, bathrobes, slippers, Wi-Fi, an iron and ironing board, a safe, and a mini fridge. Everything we needed for a comfortable stay was provided. The hotel was quiet throughout our stay, and the staff were friendly and helpful. We felt it offered very good value for money considering the location, quality of the room, and overall experience. The only downside was the television. It was not connected to the internet and only offered a limited selection of traditional TV channels. Having access to streaming services or smart TV functionality would have improved our stay, especially in the evening after returning from exploring the city. Overall, we thoroughly enjoyed our stay and would happily return on a future visit to York. Rating: 4.9/5
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Janice
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our room was clean and comfortable. The staff were friendly and helpful.
Jamilia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel, high quality and brilliant location
Shawn
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff and good location.
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Used the hotel for a stop over. Good parking just 5 minutes away. Lovely room and great bathroom. Staff was welcoming and fantastic to deal with. I would highly recommend and certainly use this hotel again.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were very helpful, the breakfast was varied and the room clean. In a great location for exploring York
Saba
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel Indigo was extremely central, with lovely decor and very comfortable beds. A very good choice for staying centrally in York.
Kay
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From walking in the hotel and staff are impressive. Phoebe at reception was exceptional, friendly and professional. The room was excellent, stylish and comfortable. Breakfast and the staff were great - no complaints from us. We will be back
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was clean and very well located. What really stood out was the staff on reception. Very friendly and helpful.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location. 5 minute walk to the shambles and main tourist points. Some excellent restaurants and bars close by. Great service from all the staff and the breakfast was really good. Would recommend.
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast is really not worth the money at all. Pancakes were awful. Took time to be seated. Everything else is great
Debbie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very friendly reception at hotel who helped us check in early as room was available. The room was clean and had a kettle and tea as well as some local snacks. Water was also provided although tap water is also drinkable. It was quiet and about a ten minute walk to the Shambles. Also many restaurants nearby, including non pub food!!
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Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were absolutely fantastic. The room was modern and immaculate. Cannot fault and will definitely be staying there again
Mr l J bayliss
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing staff. Amazing breakfast.
Carma
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean but there are some peeling areas on the
Della
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our first visit to York, and we couldn’t have chosen a better one. Beautifully located near all things we wished to see. All the staff are fabulous, can’t do enough for you, but a special shout out for Phoebe on reception who really did go the extra mile for us. . It’s a clean and well presented room, fab bathroom with all necessities provided. The breakfast is extremely good with a great variety of choices and great value for money. The bar prices are certainly not unreasonable in this day and age. Would recommend this hotel in a heartbeat. If we are ever back in York this is where we will stay. One of the best hotels we have ever stayed in.
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Rita
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location for exploring beautiful York. Really comfortable room - lovely bathroom!
Robert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, nice room and a very good breakfast spread.
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stayed two nights for a weekend escape to explore York From check in to checkout the staff were all really friendly and helpful The room and bathroom were spotless and bed was super comfy It’s a great location for exploring York on foot Breakfast had a huge selection of hot and cold buffet We also used the fitness room which was small but had everything we needed
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