9.2
Exceptional
From 294 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.4

Traveler Reviews Masons Arms

Number of reviews per page
20
40
Top reviews
Adele
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

From the moment we arrived we were made to feel welcome by all of the staff. A huge thanks to Connar who couldnt do enough for us. Gorgeous place to stay. Spacious room ( room25). Food was delicious and good sized portions. Great place to stay and 15 min walk to the beach.
Marlies
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning room, clean and fresh, friendly staff. Plenty of room to leave the car. Nice character pub and the food was lovely.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our four night stay at the Masons Arms was a dream come true. We first saw the pub/hotel 49 years ago and were delighted to finally have an opportunity to stay here. The room was wonderfully cosy in the inn and its recent updates were much appreciated. The shower was great and the towel heater was a treat for this Canadian! We had our breakfasts and dinners in house and the food was delicious. The location of the Masons Arms is perfect. Walks to the beach, up Beer Head, along the road to the church and up the lanes. The staff was very helpful especially on the odd occasion when we couldn't find a spot to park the car. They always managed to sort it out for us. We can hardly wait to return. Thank you.
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Katie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel and staff were excellent. Rooms would benefit from better lighting especially in the wardrobes and the addition of drawers.
john
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a very clean room , but , being a person needing an accessible room and facilities to have to walk up a slope or 6 steps and the across to the far corner of the car park to find our very nice accessible room was hard work and detracted from the old world ambience of this lovely Pub /Hotel. The Staff did for warn us of the steps at the time of booking. There was no Dedicated Parking bay for disabled patrons any where near the Accessible room that we were allocated. If at all ! We enjoyed the menu and all the staff were very attentive to our needs and most welcoming. We enjoyed our stay despite the above but with a little more consideration in design from Management on the issues raised above this could have been a brilliant experience.
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Nicola
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Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A really cosy and lovely traditional old inn with mod cons and a great atmosphere in a beautiful location great for long walks in the countryside and by the sea. Helpful friendly staff, very comfortable, cosy rooms, parking and a very good restaurant. Recommended.
Daniel
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing hotel in a beautiful setting with an incredible team running the place. Nothing to much trouble for anyone there could not fault anything
Verified traveler
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was fabulously clean and decorated lovely. Staff were very friendly and couldn’t do enough for you. The food was delicious. The location is great, very peaceful and quiet. Great walking location. You will need a car to travel to nearby Sidmouth and the surrounding area due to the location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic accommodation and friendly staff. Food in Masons Arms of a very good standard.
Tim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

the standard rooms are small!
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely room, great food. Very peaceful location and a short scenic walk to the beach. Great stay!
Sandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had a lovely stay at The Mason's Arms. The staff are just lovely. Our room was quite compact, but had everything you need. Very comfy beds. The location is good for an easy walk to the beach. Parking can be difficult, as its a popular place for food and drink, and we did visit on a bank holiday. But we had a lovely weekend stay.
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Andrew
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very enjoyable stay in comfortable clean surroundings. Excellent staff and great food
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Connor in his shed was particularly welcoming and thoughtful, we especially loved the private garden. Although a single night the Masons will remain a highlight of our trip to the UK.
Sadie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything excellent. Beautiful, comfy, spacious accommodation, with a lovely patio outside room. Staff ALL very friendly and helpful. Food excellent (dinner & breakfast). Pretty, peaceful location with nice walks. Could not fault. Highly recommend.
Asha
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The staff and the customer service is exceptional, we had a lovely stay and the food is delicious!
Gary
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Fantastic hotel. I typically stay at modern 5 star hotels with work and this was a great place (and I (unfortunately) have a pretty snobby taste). Staff great, older look but modern facilities.
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful setting. Wonderful atmosphere.
George
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Wonderful place to stay - from the attentive staff to the exceptional food we couldn’t fault the place. Highly recommend
richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Charming little pub stay good beer and food and in a lovely area close to beach and lovely village and challenging coastal and cliff walks. Our only complaint is that our room 25 was almost unbearably hot at night even with the Dyson fan going all night. Not sure if all rooms are as hot but understand that they all have the fans!? Will likely return in the hope that another room is cooler!?
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