N***e
Medical
8.8
/10
Reviewed 3 day(s) ago
The staff is friendly, the atmosphere is pleasant, and the cleanliness is well-maintained. The food is delicious and the menu has a decent variety.
See original
Find this review helpful?
Log In
Register
ibis Jakarta Harmoni
Explore ibis Jakarta Harmoni
Overall Ratings & Reviews ibis Jakarta Harmoni
Traveloka (3,054)
Other sources (158)
8.5
Very Good
From 3,054 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.2
Location
8.8
Service and Facilites
8.5
People often mention about ibis Jakarta Harmoni
All
Staff Friendliness (37)
Bedroom (34)
Distance to City Center (33)
Room Space (28)
Ambiance (27)
Hotel Area (26)
Variety (26)
Accessibility (25)
Bathroom (24)
Check-in/out Time (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews ibis Jakarta Harmoni
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Business
8.8
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and helpful during check-in.
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
F***a
Business
8.5
/10
Reviewed 2 week(s) ago
Good. The bathroom could be improved. There's a children's area. Ample parking, a nice area, and a cool room atmosphere.
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
F***a
9.1
/10
Reviewed 2 week(s) ago
Strategically located, fast Wi-Fi, the color of the room walls is calming.
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
S***i
7.9
/10
Reviewed 4 week(s) ago
Everything was fine, except for the signal, which wasn't great. The Wi-Fi wasn't great either.
See original
Find this review helpful?
Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
D***i
Business
10.0
/10
Reviewed 5 week(s) ago
The location is strategic in the city center.
See original
Find this review helpful?
Accommodation's Reply
18 May 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
Verified Traveler
8.8
/10
Reviewed 6 week(s) ago
Hotel location is near the shopping center.
Find this review helpful?
Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
A***h
Leisure
9.4
/10
Reviewed 10 week(s) ago
The rooms are clean, if you stay there, connecting rooms are always available, so it's comfortable.
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
Y***i
Staycation
9.7
/10
Reviewed 12 week(s) ago
The hotel is comfortable, and it's also close to Gajah Mada Plaza.
See original
Find this review helpful?
Accommodation's Reply
21 Mar 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
B***s
9.7
/10
Reviewed 14 week(s) ago
Great hotel in the middle of the city, clean and comfortable
Find this review helpful?
Accommodation's Reply
09 Mar 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
B***s
10.0
/10
Reviewed 16 week(s) ago
Very nice hotel, clean and comfortable
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
D***s
Transit
9.4
/10
Reviewed 16 week(s) ago
It was a good stay and the location is strategic
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Mario A.
8.5
/10
Reviewed 17 week(s) ago
Quite good, close to Glodok
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Bapak Mario A. Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
D***n
8.8
/10
Reviewed 18 week(s) ago
The staff is friendly and the service is also good
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
sunarji
Business
10.0
/10
Reviewed 20 week(s) ago
At first, I was hesitant to stay at this hotel, but because the event I was attending was held here, I finally booked a room here for 2 people for 2 days, it turned out that the facilities & service were very satisfying, also access to everywhere was quite close, because it is in the city center, next time, I want to stay here again for a different event & occasion.
Read More
See original
+5
Find this review helpful?
Accommodation's Reply
30 Jan 2026
Dear Sunarji, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
9.7
/10
Reviewed 21 week(s) ago
The hotel is strategically located, easy to access everywhere and next to the hotel there is a 24-hour McD so if you are hungry it is not difficult to find food, the room is clean, the AC is cold, the staff is friendly, the bathroom is clean, only the parking area is narrow and outdoor and far to the lobby and if it rains from the car park to the lobby we will get wet because it is an open space.
Read More
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
V***y
Staycation
10.0
/10
Reviewed 23 week(s) ago
It was a wonderful stay.
The hotel's location is quite strategic and easily accessible, perfect for a short stay or a short staycation. The service and facilities are excellent, and the staff is friendly and responsive. The room is comfortable and clean, making for a peaceful rest.
Initially booked with twin beds, but the upgrade to a queen bed went smoothly and without any issues, which is definitely a plus. The hotel's food is also quite satisfying.
Overall, this hotel is always a first-choice choice for a staycation if you want to stay overnight without having to travel too far from home.
Read More
See original
Find this review helpful?
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
F***A
10.0
/10
Reviewed 23 week(s) ago
At check-in time, the hotel staff were friendly and didn't have to wait long to get straight into the room.
See original
Find this review helpful?
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
Business
7.2
/10
Reviewed 26 week(s) ago
I had an event at the hotel ballroom and there were many unresolved issues, such as the ringing microphone and this was the biggest problem, the banquet and IT staff were not cooperative and provided solutions, it was very disappointing, plus the security was unfriendly to my team when they wanted to load their belongings into the ballroom at night. But I really appreciated the food and dishes provided and the friendly restaurant chef.
Read More
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
Business
10.0
/10
Reviewed 26 week(s) ago
The hotel staff is responsive and friendly.
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Number of reviews per page
20
40
About Traveloka
Copyright © 2026 Traveloka. All rights reserved