Hotel location was good - in walking distance to everything in Old Town. Hotel itself was clean and serviceable, no major negatives, nothing that stood out as really positive. Rooms were a bit spartan, but A/C and showers were better than most others we experienced in Switzerland. Staff was professional if not quite as friendly as other hotels we enjoyed.

It was great

Clean large room. Great location note: no in-room fridge, no water provided, no coffee machine in room also (have to go to common area to get)

The room was clean and nicely decorated. The staff was helpful and friendly, and the location was excellent.

Location of the hotel is amazing, and the hotel is very nice. Helpful staff. If I had one small nit, it was the internet, as it was crazy slow. Overall enjoyed our stay very much.

Cute hotel. Modern, clean, friendly and helpful staff.

Great location 1/2 block from tram stop in the middle of downtown, short walk to river walk and lake. Located on street with a lot of restaurants. AC in each room, elevator to main floors with minor steps required to access some rooms. Did not use breakfast option. Staff at reception helpful and nice.

Nice room and helpful staff

The hotel is very well situated in the old town. Please note there is no parking at the hotel or near it since it is pedestrian walking only, however cabs are allowed to come. The property itself is very clean and the staff were wonderful. I read the reviews before booked the smallest room which says how small it is. I’m 5 foot 2 inches tall, so very short and was in room 404. I could easily touch the ceiling! If you are taller this wouldn’t not be comfortable for someone over 5 foot 8 inches tall. For me it worked and was very clean and the shower was lovely.

I had a long layover and this was ideal for staying centrally, close for transportation back to the airport and access to restaurants and the lake nearby. Quiet room to refresh and helpful staff to get my on the right transportation the next morning.

Very clean. Staff were helpful. Washroom configuration strange.

Our stay at Marktgasse Hotel was short but great! The staff at check in were fantastic and very helpful. The welcome drink was a nice touch. The water, coffee, and tea station available 24 hours was also nice. The candy at reception was also nice! The hotel is located in a great area full of shops and restaurants. You are steps away from the sights of Zurich and the tram station . The hotel room was nice and very well kept. I highly recommend a stay at Marktgasse Hotel.

It’s nothing fancy, great location

La chambre avait beaucoup de cachet et le lit était super confortable. Personnel serviable et sympathique

DON‘T stay there. They are extraordinarily unaccommodating.. they also don’t tell you you can’t park at the property until of course you’re ready to check in.

Nice staff and hotel. Rooms were spacious and bright. In a great area with plenty of restaurants nearby.

Great location in the old town. Restaurants, bars and shops literally right outside the front of the hotel. Staff are super nice. I had a single room, 2 night stay. For a hotel that classifies themselves as a boutique hotel, I found the room to have a very dorm like vibe. Basic. Bathroom however was nice. I only wish it had one of those mini Nespresso machines in the room rather than having to go down two flights of stairs or catching the lift to reception to make one and bring it back to my room.

Great location. Friendly staff. Beautiful room.

They have free coffee in the reception nice bonus

Wonderful hotel and staff in a great location. Great size room, warm and comfortable. Reception location, amenities and staff are great. Will stay again.