Hotel was excellent

The sheets were not clean, the mattress was not a real mattress, so hard I felt like I slept on wood. My back hurt so much the next day. It was soooo cold and the cover (2) were so thin they didn't help at all I had to sleep with all my clothes on... The hot water wasn't working. Isolation is inexistant so you can hear all that is going on in the halls. And It is far from everything...

This is awful and nasty hotel. This hotel is 10 -12 miles away from main road. Horrible customer service and hotel condition. I checked in this hotel and left the luggage to find a new one. I moved to a different hotel (Hyatt) to spent the night. I wonder how hotels.com kept this kind of hotel in the list for customer to choose. Being US citizen, I did not feel safe at all on this hotel. I really want my money back!

I arrived around 1:30 AM ,the taxi driver called the hotel to find it , as I arrived they were waiting for me outside and within a few minutes I was given a very nice room.

夜中に到着して早く寝たかったので、ボーイさんがテレビのチャンネルが全部使えるかどうかの確認を始めた時は本当にウンザリしました^^;（インドのテレビチャンネル多すぎ。。。）英語も通じなくて部屋から出て行ってもらうのに苦労しました。。。シャワーのお湯が出なかったのですがまたあのボーイさんが来たら・・・と思うとフロントに電話できず水シャワーで我慢しました。 空港から近そうだったので選んだのですが、エアポートタクシーの方たちが誰もこのホテルの場所を知らず説明にも本当に苦労しました・・・ 部屋は綺麗です。