The TV didn’t work, the refrigerator door cover broke, the hotel was too hot, the door security lock broke, the key card had to be reset. The breakfast was delicious and the pool was clean and refreshing

Love it

ok

good

Good

Nice one

Good hotel with fridge

Low quality towels and sheets. Low to average buffet, same every day. I expected a better buffet.

It was clean and friendly staff the hotel is up to date.

I like this hotel for its location and breakfast but it seems it is starting to lack maintenance. There are bed bugs, shower water is luke warm at best, shower heads are clogged, TV is barely working ... and when asking to speak to a manager, the front desk didn’t appear to know who that was (or didn’t want to tell me) ...

It seems this hotel is going downhill fast due to lack of maintenance. I stayed here 6 months ago and everything was fine. Now, they definitely have a bed bug issue and there is barely any hot water to shower apart from the shower heads being more clogged than not! I do hope management reads these types of reviews and acts on it!

We had a great time there were very nice and friendly And we ha a great time

Came to tabaco paraíso To visit family amd this hotel was a plus Nice view and excellent staff Great service. Good food We are having a great time

Great hotel in an area with very few really good options! This hotel lives up to the Hilton reputation, we were pleasantly surprised to find it, and loved every minute of our stay. Check in was smooth and easy, the staff is great and super friendly. We stayed in 521 and the room was clean, spacious and comfortable. We would definitely stay here again!

Good, clear and modern hotel. Restaurant nothing particular. Convenient location mid-way btw. Mexico City and Cancun

It was a great experience over all. Bright, clean and comfortable room. The staff was most polite and highly costumer service oriented. I would recommend this hotel to friends looking for a great place to spend some relaxing time.

This is a great upscale American style hotel. You will feel right at home. But you will need a car, as the hotel is really in the middle of nowhere if you have to walk. All in all, a very nice place for a car-backed traveler.

La habitación es acogedora y muy limpia. El personal desde recepción es muy atento y amable. En el restaurante en la comida nos atendió Jesús y en el desayuno Lupita. Ambos muy amables y con mucha disponibilidad. El desayuno incluido está variado y de muy buena calidad.

Todo muy bien en el hotel, las instalaciones muy limpias. Un hotel muy cómodo. Para la administración, en la noche hay mucha gente que llega a cenar y sólo había una mesera. Deberían contratar más personal y capacitarlos para que no sea tardado, pero el personal muy amable,

La habitación, alimentos y atención, todo genial