8.6
Very Good
From 65 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews NEMA Design Hotel & Spa - Adults Only

Number of reviews per page
20
40
Top reviews
Robin
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excellent hotel with v good facilities and a good set of v helpful staff. Really enjoyed our stay
Stephen
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We last stayed here when it was called the Elysium. Then it was superb hence the easy choice for returning. Barring a door key issue that was resolved easily enough everything has been perfect. The food here is really good, breakfast is buffet but high in quality. The dinner we had here the food was plentiful and again buffet. Drinks are good quality too. Another great stay this time we picked a designer room with a pool. Just brilliant. Good quality for a fair price. We will be back again. They upgraded the sun loungers to proper comfortable ones and the umbrellas are also changed. Barring that it’s the same great service and quality your money deserves!
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Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Unbelievable from start to finish. We had a premier suite with a private pool which was incredible. The hotel team were amazing and so welcoming. Nothing was too much trouble for them and they really made the stay memorable. Restaurants were great with plenty of choice. Service around the pool was fantastic and the cleaning services were perfect. I highly recommend this hotel for any couple looking for a quiet, relaxing getaway
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ORY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

me and my wife enjoied allot, it was calm and quiet. the service was great and the staff was kind
Brid
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We have just finished our 2 week honeymoon at Nema. We had the King and Queen treatments at Nema’s spa which had been a gift from my sister, this was a great surprise when checking in and was incredible, the spa itself is beautiful and so relaxing. The hotel is lovely, clean and modern and we were so happy with our room (design independent with private pool) what made our stay even better was the hospitality from staff members, they truly made our experience and were so helpful. A special mention to Odysseas, Soumaya, Nikos, Rustiv, Paris, Marianthis and Mandrin - they really make Nema what it is and add to the experience of the hotel - all staff mentioned went above and beyond to make our stay great! So friendly and approachable with no ask too big or small. I hope they are recognised for the large impact they have on all guests who stay with Nema! Last but not least the food, the food was incredible - everything in Rizes was cooked to perfection and was beautifully served. The breakfast and dinner buffets were amazing and each evening there was a different theme with an array of dishes to try. We really loved Cretan night and the live music! I would recommend Nema Design and Spa to anyone, it was such a great way to spend our honeymoon!
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Nicholas
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Wonderful luxury hotel. Walking distance to beach and a few very good restaurants. Only had one issue with service from one waitress and one room repair issue. If you like modern boutique experiences then NEMA is for you.
Irina
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Very beautiful and clean facility
Colin
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Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Had a wonderful stay
Robert
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Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great location. Great premises. Great service from great staff.
Tamir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

We booked the hotel and paid a lots for getting all inclusive hotel bit when we arrived after the first day we had to pay for things you drink and eat at the restaurants and pool bar.. like paying for sparkling water! For non and alcoholic drinks, and we can't order food at the pool menu, only by paying extra charge!!! They have a samll menu and they telling you that u can order free from there and there is a little few drinks, and thats it! I call it FULL BOARD and not an all inclusive hotel! Also, I booked them and choose the option ti oay when arriving to the hotel and they keep sending me emails and sms that i must pay 2 weeks before i come, if not they will cancel our reservation... A shameful service and experience with that hotel, definitely will be our first and last time there!!
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Jenny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The property was as beautiful as we suspected, if not more. Right on the water with great parking out front. We had drinks at the property bar/restaurant and all the staff were so wonderful and fun. ALL the staff was amazing. We are looking forward to coming back with our family soon!
Jael
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Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Staff were so friendly and helpful, went on a solo trip and felt so safe !!
Oz
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Great service and kind stuff. The all-inclusive package includes 3 meals and free drinks from selective menu (not all beverages are free)
Dimitra
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Leisure
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Amazing hotel, the architecture, the staff, the breakfast !! a real luxury experience, reasonably priced! We loved this holiday / our room was lovely. The staff were very friendly and accommodating and we really hope we can return!
ATHANASIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice modern hotel.
Marion
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Staff have a sunny disposition from breakfast to dinner.
????
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

We really thank you for your wonderful service, I must say that the hotel is lovely, everything is clean very and at a very high level. The furniture, the lobby, the rooms, everything is really perfect! I will highly recommend this hotel to Israelis And the tourists!! I think this hotel deserves a score of 6 stars We really enjoyed every moment, the kindness and patience Yours is a really lovely team! Even when we arrived we asked to change rooms because Modesty and privacy and you responded positively and courtesy. A hotel without competitors! Your high score in booking deserves even more!
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Marea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Nema is the must stay option when exploring the Iraklio side of Crete. The location is perfect and cocooned with ability to explore and get anywhere. The hotel itself is divine with stunning facilities!
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Beautiful design, helpful staff and great food for breakfast and dinner.
Jael
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Whew! This hotel blew me away. My room was PERFECT. The room service, large outdoor space with a fire place, Netflix, the food, and facilities. The lady at the spa and guys that worked at the bar/restaurant were so lovely. The gym was well equipped, really clean and quiet. Water sports are only 2 minutes away a with local convenience shops, new restaurants and a tour available. The reception ladies even gave me a birthday cake and gift to take home❤️ Will be visiting again soon.
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