Everything was great - caution on underground parking, door closed on my vehicle causing light damage on bumper

Everything was excellent! Love the cookie. The pillows though hurt my neck. The turned out to be quite flat. Otherwise

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Hotel was not as described. Parking is expensive and not included. Staff in the night was rude and would not provide any extra bedding due to being “short staffed”.

Good

Easy to walk to Rogers place from hotel.

We had some issues with getting in after hours. Our key did not work, and then our key didn’t work in the elevator. So then the clerk came and said he had the only key that would work for the elevator after hours. It was super inefficient today the least.

Super clean and good staffs.

Everything was very good

Over night trip for work did not get to use any amenities

Staff were great hotel was clean

The room was hot during the night.

Terrible parking

The room itself was amazing and had a huge sitting area. Very comfy and spacious quarters.

Had a two night stay and had the worst hotel experience ever. Night 1 minus 15 outside and patio door would not close properly hence cold draft all night, second day asked to change rooms and they put us in a room with no hot water. Two hours before checkout the next morning hot water worked. Provided us with a free breakfast and didnt charge us for parking….. but charged full price for the two nights. I will never go back.

No Microwave, no room service until 9:30 am.

I didn’t get any housekeeping for my first night which was disappointing

Room was clean. Bed and pillows were comfortable .

Room was clean, beds were comfortable, staff were accommodating, hot tub was out of service which was my only complaint. Other than that it was good overall.

No hot water to the whole building on Thursday morning? Hairs in the sheets. Gross. I never have a good stay here.