Overall Ratings & Reviews Vio Hotel Sri Petaling

When checking in, the staff were not very friendly, but when leaving, the staff were friendly.

Masya Allah pelayanan nya semuanya baik sekali, apa lagi hoskiping nya sangat ramah. Tempat nya bersih nyaman.

The room is small but clean, there is no lift, there are 3 floors so if possible don't bring big suitcases, the location is strategic because there are lots of places to eat and next to it there is a 99 speedmart mini market which is quite complete. So far it is in accordance with the price and if there is a need to watch a concert or event where the venue is Bukit Jalil, it is highly recommended because you can walk 1-1.5 km if it is difficult to get a grab/taxi.

The arrogant waiter is not friendly.

The location is close to the axiata arena, easy to find food. Decent room, friendly and communicative service.

Comfortable, the hotel maids are friendly and friendly ❤️😍

The whole 7 days of staying in Vio Hotel is very unpleasant to see cockroach surround the room from room 001 to 002 were the same. The hotel towels are very dirty & full of stained. We asked for replacement. The lady, so called supervisor was not friendly and rude. She really showed her unsatisfied face to us when we asked for towel replacement. Credit to the guy who take care the counter at night. He is attentive, polite and helpful.

The location of the hotel is good near many food stores and cheap shops too.

Wifi didn't work even though managed to connect. Told the receptionist but she could not do anything .Cleanliness and maintenance should be improved - found serious coffee stains on the mug, I did not bother to use it. Shower head was leaking. Bathroom was kinda clogged. AC felt like it has not been serviced for a long time - took a long time to cool down such a small room. Bunk bed was however decent. Toiletries was good.

Every floor should have water dispenser, easy to get hot water to make coffee, tea etc.

Love the free coffee and the staff is friendly

Room is neat & clean.. Love the coffee here

The hotel is dirty, bad sound proof, spotted small insects

Reception guy. Very unhappy because we using Apps to check in. He purposely send us the room without hot water and it's double deck bad.

Nice and comfortable room.

I stayed for 2 nights at this hotel. Very friendly and helpful receptionist. It's quite difficult to find this hotel at first. No parking spaces as well, but there's a lot of food stall around this place. Overall, this is a nice place to stay.

Hygiene need to improve for comfortable of guest.

There is no bottled water provided in room and hygiene of room need to be improved.

In general, this hotel is quite nice for the price of the room. But, the bad thing is we already requested to book 2 rooms side by side, by unfortunately we didn't get it because it's full booked which doesn't makes sense to us. But the receptionist is nice and helpful.