7.8
Pleasant
From 163 reviews
Cleanliness

8.2

Room Comfort

9.2

Service and Facilites

8.6

Traveler Reviews High Tor Hotel

Number of reviews per page
20
40
Top reviews
Deb
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was top floor and quite stuffy. As it’s a listed building, windows were very old and the outside noise was quite loud.
Simon
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good, apart from the boiler noise right above us. Kept us up, banging away constantly. And the joint in the bed was very uncomfortable.
Gary
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast didn’t start until 9:30 No Bar or food available. Will not be going back.
Roger
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Interior decor of communal spaces was lovely. Only outside seating area small gravelled section on edge of carpark. Room 4 not spacious but adequately furnished. Bed was comfortable. Luxury large shower compartment and multi-jet shower unit. Grime and discolouration around shower frame, plug and back of toilet seat. Secondary glazing on window blocked road noise well but excessive grime around frame. Hostess was friendly and consistently cheerful and appeared to be responsible for reception, bar, breakfast and housekeeping single- handed.
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Stephen
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Only saw one member of staff who was great. Breakfast was good but loads of boxes and loose things inside. Didn’t look good
Mary
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our mountain view room was fabulous. The bathroom especially was lovely. The manager allowed us to leave our luggage before check-in so we could visit The Heights of Abraham. We travelled by train so couldn't leave in a car. Myself and my friend will definitely return!
Sally
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location inbetween Matlock and Matlock bath, nice big comfortable bed, i
Emma
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was only one member of staff there over our 2 day stay & she was really nice and helpful (she seemed to be covering reception, housekeeping & kitchen). Got to say all the public areas could do with a good hoover and the skylight in our room was covered in green algae. Our room was clean (apart from the skylights) but small. Breakfast was really poor for the price we paid. Hotel in general needs a good update as has loads of potential.
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Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean and comfortable. Also the staff very fr
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely old hotel, nice bathroom. Location was good. Very noise road Internet very poor in room Nice young lady on reception who was helpful
Warren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast wasnt included in our price. Which was a surprise. Hotel lovely clean and staff helpful
JOSEPH
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disgusting value for money, avoid at all costs! What was meant to be a romantic trip for my fiances 50th ended up being a total let down. The hotel has issues spanning from the plumbing to general cleanliness and is going to take a considerable outlay if they ever expect the place to get any guests - far too many to mention here anyway. My main issues was with our room, as it was nearly £100 a night. Firstly the whole place is like a sauna...combine that with stale oil smell and it is very off-putting. Opening the window is fine, but we had a mountain view, so it was on the front next to the road and far too loud to sleep with wide open. The king bed had an indentation in it which made you feel like you was falling to one side - Very uncomfortable. The room next door was occupied with what I believe to be the owners family. Kids shouting at 7am with walls so thin, I could hear every single word they said when talking normally! Broken furniture, dirt and grime everywhere, portable heaters on the floor and extention cables and many many many other issues which I would expect in a Benidorm B&B, not here!
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Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly and extremely helpful, maybe a bit understaffed though. Building and finishings were nice,
Steven
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel well placed between Matlock and Matlock Bath. Good food and pleasant service.
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nicely located Hotel within walking distance to go explore Matlock Bath and short drive to lots of local attractions. Quietly located with parking off main rd , friendly staff , great Indian restaurant worth a visit on its own , recommend
NEVILLE
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Don't know if the hotel was full but just enough parking for people there's. Rooms basic but clean, very noisy with bagging radiators/pipes and sounded like a generator somewhere
Marlon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is clean and breakfast and staff very friendly rooms are spacious with comfortable beds, with kettle and drink facilities had a lovely stay and would stay again. We used the hotel as a stay over as it was close and in walking distance of Matlock. It was a 3 mile motorcycle ride to Matlock Bath .
Benita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Parking available outside property, attentive and cheerful staff, we had booked the family room which was really spacious and clean. Unfortunately we didn't get to eat here, the indian menu looked and smelt amazing! Great place to stay within walking distance to amenities. Definitely stay again.
Godfrey
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Parking was fine. Did not stay for breakfast
Neil
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Extremely small room with almost no space between the bed and the walls
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