All staff were very friendly…employee Said at the desk was smiley and inviting. The breakfast was wonderful….every hot dish full of flavor, good coffee. Waiter Alberto at breakfast was kind in helping me with my Spanish and selections. Refillable sizeable glass water bottle in the room…Garafone on the main floor to refill…Loved the bathroom in room, the sizeable desk and a window you could open for outside air…..i left feeling id made friends.