When we checked in, the receptionist was cute and upgraded the room for us in a confusing way. We got a really big room, but there were not enough towels, no hair dryer, tissues were almost gone, soap was not refilled, we had to call the staff via the application to refill it until we found the missing items such as soap and hair dryer in the evening, but the staff did their job, the refrigerator in the room was not cleaned at all, there were black stains or maybe they were cleaned with an unclean cloth, (we had to inform the fire staff immediately because we prepared alms for the monks to use the refrigerator). Finally, a staff member came to help clean the refrigerator, but we couldn't wait and were afraid that it would not be clean, so we cleaned it ourselves, which led us to find out that there was less than half a roll of tissue in the bathroom (we stayed for four days and three nights), it should be a surprise room upgrade for both the guests and the room attendants, so everything was not in order, the breakfast was not too bad, but just not our style, the free coffee in the restaurant was inedible, we had to buy it.