The first impression when we checked in has been very disappointing, wherever we check in was never requested immigration form, requested only enough passport. But in this hotel we was asked for the immigration form, where if we do not carry it, cannot check in process, while one of our members keep in suitcase and luggage lock is a problem, when we arrived it is late and tired want to rest, complicated problem like this. And the staff who received the check in were very unkind, opening the passport rudely. And when we want to check out, power out until check out, approximately 2 hours.