NovaStar Motel On The Lake

Explore NovaStar Motel On The Lake
6.6
Pleasant
From 236 reviews
Cleanliness

7.2

Room Comfort

6.0

Service and Facilites

7.2

Traveler Reviews NovaStar Motel On The Lake

Number of reviews per page
20
40
Top reviews
Laurel
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No one on site to do a check in, had to call to see how to get into the room. My booking said that breakfast is included and inside the room tells you breakfast hours, however, when we woke up early to go eat, the door was locked. I called again, no breakfast… no instructions on how to checkout, so had to call once again. No housekeeping unless you request it which is odd. The room was okay, clean ish, there was used soap left in the shower from the previous guest. No spare toilet paper so had to wait to find the housekeeper.
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Brenda
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No one was there it check us in. Had to call to get room number. Very old looking motel that desperately needs an update. It was clean. Room did not look anything like those shown on website. Possibly new management in the process of renovating but still needs a lot of work and website was deceptive.
Bill
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Looks out from ahigh, across a small lake to other resorts. Steep driveway but easy parking because it was not booked up solid.
Iren
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The motel has agreat view to the lake. The rooms are basic and a bit dated. The bed was comfortable. The TV was working, but we needed to figure it out. The bathroom was old, and the sink was blocked and drained very slowly. The internet was spotty. There was no staff on site. There was no breakfast in the morning either as the ad stated. The motel is ok for a quick stop.
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Wendy
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We booked through Booking .com, for a pet friendly room. Upon arrival they told us that our room was not pet friendly and that the booking sites didn’t know which rooms were for pets and that we had to book directly with the hotel to arrange for that. Our friend who had also stayed there said he contacted the hotel directly and was told to book through a booking site. ??? The front desk person then left and told us to show our friend which room he was in. There was no restaurant as showed on line. There was no coffee in the room, The TV did not work. There was no ice machine, even though there was an ice bucket in the room. Please stay somewhere else, there are lots of nice motels in Yarmouth. Nice town!
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Richard
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I would not recommend this place to anyone. Dirty!
Valerie
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Old, barely anything to cook with in the kitchen, smelled, tv from the 80’s, other guests sitting outside smoking pot- were in the same spot in the morning. At least the beds were decent and the bathroom was clean.
Dylan
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

There was no silverware, or pan for the oven. The Tv didn’t work and there was a beeping in the room every second. We were switched to different room after that. Unfortunately there was no kitchen but it was better compared to the previous room.
Brigitte
icon-Family
Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was not clean. Floors were dirty. Main lobby was closed. Had to call a number to talk to someone to deliver towels. Staff only available at a certain time as they worked another job during the night. No breakfast available as was stated on the Expedia website. Unfortunately, I will not rebook this property. Disappointed as I stayed last summer and it was very nice.
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Hans
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

there is no personal contact with any staff. you get there,have to call someone to tell you which room is yours. Also no hair dryer in the room.
Janet
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

On arrival office was closed. Had to call a number. Manager was beyond rude to me because I had a dog with me where I was promptly charged. The floors in the room were very dirty. Site says breakfast, there was none or a coffee maker. In fact I was the only room rented on the property. There totally alone. Would I recommend this place? Absolutely not
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jerome
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good staff . Need to fix lights.
Irma
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The room was very clean and comfortable...staff were excellent..amble parking space left early so didnt have breakfast..very happy everything
JITENDRA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very great place. Had a fun time.
Gary
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Parking was easy, breakfast was delicious.
Hubert
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good and basic motel with friendly staff. Easy parking, clean rooms, self-serve breakfast with plenty of options, and a 3-minute drive to the regional hospital. The rail trail runs right behind it, making it a very pleasant 12-minute walk to the nearest restaurant.
Jeffrey
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful view of the lake and the property was well kept. The rooms are quite outdated but clean. Breakfast was decent (continental).
Kerry
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Friendly Clean Room c
Cecile
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Before I give my review, I believe the hotel was undergoing a complete renovation room-by-room. Our room had not been renovated yet so I don’t think it should’ve been rented out. What we noticed for the two nights that we stayed there was a shabby & dusty room. I don’t mind shabby and old, but I don’t appreciate it being unclean. The bathtub and the toilet were dirty. The shower curtain was disgusting. My husband and I did not take showers for the two nights that we stayed there. The vanity/sink in the bathroom appeared to be clean. There were plenty of towels. The floors were dusty and damaged. The sheets on the beds were rumpled and old and the bedspreads were stained. There were no hooks in the bathroom. There was no closet. The kitchen was not fully equipped: there were no glasses nor dishcloths/towels. There were a few dishes and eating utensils and only one dull knife. No veggie peeler; no bottle openers. The price of the room was not high, but you weren’t getting much for your money. I would wait until they did a complete renovation before ever renting a room from this motel again. The staff seemed to be friendly, although we didn’t spend a lot of time speaking to the staff.
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Annika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We arrived at 2am due to delayed flights and were graciously attended to
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