Overall Ratings & Reviews Crystal Hotel Hat Yai

The room was clean, the air conditioning was cool, and overall the room was good. The room wasn't very soundproof, so you could hear all the noise from outside. This hotel seems to be a popular choice for events in Hat Yai. On check-in, there were six weddings. I got a room on the third floor of Phase 2, which is located above the banquet hall. The bass from the event below was very loud, but it stopped at 10:00 PM. If you're staying here just to relax, you might want to check if there are any banquets, as some of the hotel's facilities are not accessible. The swimming pool is open at 12:00 PM if there's an event.

Good service, but breakfast is not very diverse. But I only stayed one night, I don't know if the food is the same on other days.

nice staff very satisfactory can come again another time

The room is clean. Staff very friendly. Parking very spacious

The use of iron should not be charged.

Very dirty. Mold in most of the room.

Good, but the air conditioner can't adjust the temperature. And the sink can't be flushed out. Overall very good.

มีกลิ่นที่พรม และในลิฟต์ อาหารเช้า ไม่เหมาะสม กับราคาที่พัก พนักงานหน้าฟรอนเฉยๆ โดยรวมไม่ยิ้มแยม มากนัก

สถานที่ตั้งติดถนนใหญ่เดินทางสะดวก สิ่งอำนวยความสะดวกในห้องพักครบถ้วน สะดวกสบาย อาหารเช้าดีหลากหลายแต่วิวจากห้องพักไม่ตรงตามข้อมูลที่จอง จองวิวภูเขาแต่ไม่เห็นภูเขาเห็นเสา ผนังและสระว่ายน้ำนิดหน่อยจึงค่อนข้างจะผิดหวังค่ะ

Good location, friendly & helpful staff, clean room.

พนักงานให้บริการสุภาพ ให้ข้อมูลได้ครบถ้วน

Swimming pool closed for weddings The children stopped playing in the water. Hope you can play in the water. The check-in and check-out times are not okay.

Good service staff, clean rooms, delicious food

The room is wider than the first day's accommodation. The room is beautiful, but the single bed makes loud noises when you move, making it uncomfortable when sleeping.

The room is very small compared to the price and service. The hotel focuses on organizing events outside of the wedding day which is mixed with normal guests. There is only one lift. Looks chaotic and out of proportion, no extra bed service Third person charges an additional 700 baht, no additional mattress or blanket provided. If you need a blanket, the charge is 300 baht, including breakfast, pillows and toiletries. The price is not cute. The location is next to the road. There is parking. Breakfast is considered ok.

Facilities couldn't be used due to weddings at hotel. Lobby was full of wedding guesses, wedding ceremony area should be separated, not to disturb normal guesses.

The room is clean but very small. No wardrobe to keep our clothes. They provide only 4 hangers. That's it. View from the room is bad. Just building roofs next door.

Clean, easy on the eyes, very comfortable, really like the atmosphere.

ห้องสวย นอนสบายเตียงและหมอนนุ่มมาก ไลน์บุฟเฟต์อาหารเช้าหลากหลาย F&B กับพี่ยามบริการดีมาก แต่ FO /พนักงานฟร้อนไม่ยิ้มเลยค่ะ ข้อมูลต่างๆต้องถามเอง เบลบอยยืนจับกลุ่มคุยไม่ช่วยยกของ ไม่มีคนแนะนำห้อง รหัสไวไฟต้องถามเอง

The room size is not very wide, clean, full of equipment, delicious breakfast, there are many to choose from. but the room on the east side in the morning is very hot