Traveler Reviews Best Western Plus Bentley Hotel & Spa
Number of reviews per page
20
20
40
40
Top reviews
Graham
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Super
dean
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very good service
Helen
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Perfect stay, staff friendly, room very clean, tidy with everything you need, bath could do with some fresh silicon around the edges.
Breakfast was excellent, fresh and great choice, great location with lots of parking, will definitely stay again
Kevin
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was nice size, bed super comfy, warm enough, tea making stuff, quite room i had
Sarah
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fantastic room just extra loo rools need as hadmt been replaced and lack of tea and milk had to ask reception.
Dinkng was ok but restaurant was cold asl them them to out heatjng on . Starter not wkrth £8.50
Satwant
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Breakfast selection was excellent and food was hot
Heather
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Comfy room, excellent food and friendly staff. Only drawback was the lack of a good phone signal, which was fairly critical during this particular stay.
Chris
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here many times before.but sadly the breakfasr was tasteless thr sausages bland. tomato overcooked. bacon undercooked.etc etc.wont stop here again
Charly
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Spa and pool still out of action. Hotel is tired and dated but staff are doing a great job with what they have. Room is clean. Shower screen leaks badly leaving the floor soaking wet. Breakfast offers great choices. Evening meal, tasty but one 5mm slice of potato with meal is inadequate and an insult.
Sarah
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very impressed issue with room when arrived but they uograded us and who room and service spot on, so much we have re booked a stay on a return from up north .
Veronica
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was great
Trevor
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff Fantastic, polite, efficient.
Food very good, both breakfast and evening restaurant.
Parking good, wifi good
Kelly
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room was much more spacious than anticipated. We were a little disappointed that the swimming pool is no longer available as those amenities drew us into the hotel. The hotel is beautiful inside and out and the stay itself was fantastic only the spa and pool amenities that prevented the stay from being a perfect stay.
Eain
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The breakfast was average, but the dining area was excellent. Also plenty of easy parking right next to the hotel
Paul
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great stay. Staff friendly and welcoming. Room needed updating
Pamela
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room exceptionally clean and comfort level good Only issue we had was heating either too hot or too cold
Service excellent room service excellent
Food good
Very attentive staff
Comfort level good
Simon
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Overall great stay….clean room, good friendly service together with a great location. Shame the pool & spa was closed.
Anthony
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Enjoyable stay
Owain
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Helpful staff, clean and comfortable rooms. Would recommend
Michael
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room itself was good.the onsite however needs work. Area behind sink had brown residue/ staining. Corner above bath had a small patch of black mould and drill holes in tiles that hadn’t been filled. This however was only minor and didn’t spoil my enjoyment or require any immediate action.
The staff were excellent, professional and welcoming.
Breakfast was excellent.
I was disappointed that the pool was permanently closed. I chose this hotel for closeness to the person I visit, and because it has a pool. I’d probably still use it next time because it is convenient and good value for money, but I really did miss the pool…
Over all a very enjoyable place that I have now stayed in 4 times. I