Best Western Plus Bentley Hotel & Spa

Explore Best Western Plus Bentley Hotel & Spa
8.2
Very Good
From 763 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Traveler Reviews Best Western Plus Bentley Hotel & Spa

Number of reviews per page
20
40
Top reviews
Graham
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Super
dean
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good service
Helen
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect stay, staff friendly, room very clean, tidy with everything you need, bath could do with some fresh silicon around the edges. Breakfast was excellent, fresh and great choice, great location with lots of parking, will definitely stay again
Kevin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was nice size, bed super comfy, warm enough, tea making stuff, quite room i had
Sarah
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic room just extra loo rools need as hadmt been replaced and lack of tea and milk had to ask reception. Dinkng was ok but restaurant was cold asl them them to out heatjng on . Starter not wkrth £8.50
Satwant
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast selection was excellent and food was hot
Heather
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Comfy room, excellent food and friendly staff. Only drawback was the lack of a good phone signal, which was fairly critical during this particular stay.
Chris
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed here many times before.but sadly the breakfasr was tasteless thr sausages bland. tomato overcooked. bacon undercooked.etc etc.wont stop here again
Charly
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spa and pool still out of action. Hotel is tired and dated but staff are doing a great job with what they have. Room is clean. Shower screen leaks badly leaving the floor soaking wet. Breakfast offers great choices. Evening meal, tasty but one 5mm slice of potato with meal is inadequate and an insult.
Sarah
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very impressed issue with room when arrived but they uograded us and who room and service spot on, so much we have re booked a stay on a return from up north .
Veronica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great
Trevor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff Fantastic, polite, efficient. Food very good, both breakfast and evening restaurant. Parking good, wifi good
Kelly
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was much more spacious than anticipated. We were a little disappointed that the swimming pool is no longer available as those amenities drew us into the hotel. The hotel is beautiful inside and out and the stay itself was fantastic only the spa and pool amenities that prevented the stay from being a perfect stay.
Eain
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was average, but the dining area was excellent. Also plenty of easy parking right next to the hotel
Paul
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay. Staff friendly and welcoming. Room needed updating
Pamela
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room exceptionally clean and comfort level good Only issue we had was heating either too hot or too cold Service excellent room service excellent Food good Very attentive staff Comfort level good
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall great stay….clean room, good friendly service together with a great location. Shame the pool & spa was closed.
Anthony
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Enjoyable stay
Owain
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Helpful staff, clean and comfortable rooms. Would recommend
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room itself was good.the onsite however needs work. Area behind sink had brown residue/ staining. Corner above bath had a small patch of black mould and drill holes in tiles that hadn’t been filled. This however was only minor and didn’t spoil my enjoyment or require any immediate action. The staff were excellent, professional and welcoming. Breakfast was excellent. I was disappointed that the pool was permanently closed. I chose this hotel for closeness to the person I visit, and because it has a pool. I’d probably still use it next time because it is convenient and good value for money, but I really did miss the pool… Over all a very enjoyable place that I have now stayed in 4 times. I
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