The Customs House Inn

Explore The Customs House Inn
9.0
Exceptional
From 328 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews The Customs House Inn

Number of reviews per page
20
40
Top reviews
Kristen
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful heritage property, and Doug is an absolute delight.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

What a treasure! So cool to stay in the old Custom House. A quick walk to everything, with water views. (As well as construction views, as to be expected at the beginning of the off season). The room was so spacious, with 11-foot ceilings. The furniture’s somewhat scuffed condition only enhanced the feeling of going back in time.
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Michael
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Our host was fabulous. Went out of his way to help. Always accommodating. Can’t say enough.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I love my room! Beautiful high ceiling, spacious, terrific bathroom.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Family has run the hotel since the 1990s. Staff are onsite and courteous. Housekeeper was a lifesaver when I forgot my video camera. Innkeeper is friendly and informative. Breakfast is not offered so rate was discounted without us asking. Area is by port so more commericial but had great views of the water and the ship Hector.
Angele
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great location, one of our favorite stops ! Everything is walkable and in a safe area!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Loved it, very clean and quite!!
Sharon
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Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Large room..clean Comfy bed
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

What a fabulous place to stay. Our room was huge. That shower was the best. Everything was sparkling clean. We had a locking mishap on our pickup truck, and Doug sorted us out no problem. Will definitely make a detour to stay there on any trip we take.
Stephane
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Amazing place. So beautiful and unique.
Nancy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Enjoyed the historic Custom House building.
Regina
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We loved our stay at the Custom House. Our room upstairs was so spacious and Clean! I was surprised to find it had more electrical outlets than some hotels. The bathroom and tub were clean and looked new. We were greeted upon our arrival which was very nice. We enjoyed being able to walk around town to the shops and restaurants. EXCELLENT
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Daniel C
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Kerri
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Was a great place to stay.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

A lovely spot, spacious room, clean bathroom and soft fluffy towels! A wonderful stay in a renovated historic building. Thank you. We will return!
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Louis
icon-Business
Business
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Nice service and very understable for my late check in.
Allison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Good location on the waterfront. I was a little wary when no one was there to greet us, but rooms were quiet and secure. Easy walk to a couple of restaurants.
Kathleen
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Pillows need updating, and need more of them. Roomy bathroom, but there’s no place to set down toiletries. Please put in a shelf. Mattress is not comfy. Innkeeper was not on site, the key was in an envelope taped to his door. Neat old historic building.
Number of reviews per page
20
40