Property was excellent staff were awesome and very helpful and friendly. Breakfast was excellent

Great breakfast.

It was ok..

We really enjoyed our stay. Hotel was perfectly placed and easily walkable to everything. Pool area and facilities were lovely. Breakfast was fantastic

My room was spacious and clean. The breakfast was amazing! The pool was a lovely way to cool off. The hotel is in a great location to get to and from the airport.(One tram ride) If you are travelling around Italy, the train station and bus stations are very close. Most attractions are within a walkable distance. The tours and experiences I booked had meeting places within a walkable distance also.

Stayed here for 3 nights and loved it . The location is good , breakfast is excellent and it was nice to use the pool after a day exploring Florence . Would definitely come back

I loved everything about the hotel - it is incredible value for money, however the site claims that the rooms are soundproof, they are but, I could hear children screaming in the halls and other guests passing my room - luckily I didn’t hear anything past 10pm also the pool is great but my swim was ruined by two men smoking cigars at the edge of the pool as a wellness spa I found this pretty disgusting - they made no effort to stay in one area and stood right over me smoking.

Excellent. Staff was very helpful. Breakfast was great. The room was comfy. Was about a 15 minute walk to the center of town however there was a tram stop right in front of the hotel that brings you to the academia. Used the pool often due to the heat wave. Would stay here again.

Clean modern hotel with a pool in a great location- at the train station. Great quality sleep and amenities. Would stay here again.

Modern clean and tidy. Facilities good. Breakfast very good. Helpful staff. Convenient for station airport etc.

This hotel was great and in walking distance to all main areas and sights. It’s in a great location and a couple of minutes from the train station. There is also a tram stop right outside the hotel directly to the airport which takes 20 minutes but they get packed so allow plenty of time!!! Lovely modern clean rooms. Our room had a great view of the pool area which was lovely, clean and again modern. The breakfast was great with lots of choice in a lovely breakfast room and conservatory. All staff helpful and friendly!! Overall GREAT!!!

The staff were very helpful and friendly.

Overall, a high-quality hotel that delivered in regards to staff, location, breakfast and quiet rooms. Just behind the train station so easy to get to with the tram from the airport stopping right in front of the hotel making the journey from the airport £20 cheaper. Not bad. For those who prefer taking a taxi, cars are NOT allowed on the street which means you have to walk to the corner (about 100m). Not a big deal in nice weather, less pleasant during thunder storms. The breakfast offers every option you could possibly wish for with an Italian twist. Unfortunately, I cannot rate the spa facilities since massages and more are only offered between 3 and 8 pm which did not work for my schedule. The view from my balcony overlooked the pool with Florence boasting a fantastic serene side that is hard to imagine given the proximity to such a busy are. Will absolutely stay here again.

Very good.

Great hotel reasonably priced a short walk from the station. The hotel is not far from the attractions of Florence. Staff lovely and amazing breakfast. The view from the front of the hotel, street side from our room, wasn’t great but that didn’t matter. We could occasionally hear the tram and announcements during the night. Beds so comfy we slept well. The spa and pool are lovely very slippery in the spa take care! The roof terrace has a great view too. We would stay here again thank you.

Clean, close to places, pretty good breakfast and nice bathroom. Rooms are small though.

The hotel is fine and the breakfast is good. The staff was pretty unhelpful, left out some major details upon check in like needing to put your room card into a slot for electricity to work. I booked a massage and spa appt and the massage was incredible but there was little to no instruction about the spa and how to use the different pools/tubs shower, sauna. It was just kind of weird overall but the hotel itself is pretty nice and right by the train station and train stop to get to the airport

Great stay

Close to Santa Maria Novella Station. Convenient location. We stayed in winter season and there is no AC so it was bit cold inside the room.

I booked a massage with Luisa and it was really good - so was the sauna and steam room. This was a plus about the location and unique for a Florence hotel If you are sensitive to noise, I recommend a room that doesn’t face the street bc of the train that keeps stopping every 6-7 minutes. The concierge was nice to let me move rooms and showed great customer service about it. I appreciate it Rooms are clean and staff is nice