A good hotel with wide appeal catering to the mass market. Music is everywhere and we sometimes wanted a few quiet moments but tinny rock is even piped into the lifts and comes on part way through the ride up or down. Each evening we were advised to have breakfast between 7-30-8:30 as the here was very busy. And during 1st week Feb 2026 a building site sprang up on the land opposite so the diggers and drills were competing with the music the whole week. Lacked the personal service and little touches we are used to. Towels were removed from room and not replaced in evening more than once. Having said that we had a room with a sea view and the sunshine we hoped for. Would not go back here but Tenerife is a good place for winter sun

Clean rooms, staff were friendly and good service. Bed was super comfy Got upgraded thanks to Ingrid aka Rouo Buffet was excellent food Entertainment could have been a bit more rock influenced But other than than would reccomend and would come back See you next week if we could xx

Great room, spotless and well-maintained/cleaned daily. Immaculate hotel, great staff and atmosphere. Fantastic breakfast. Lovely pools and surrounds with a personal service available to your lounger. Couldn't fault a thing

We had an Amplified Studio Suite with hot tub on the terrace in February. Huge room, exceptionally comfortable bed, walk in couples shower room, hydro bath, separate sitting area. Then the terrace; 2 deep filled mattress sun beds and a hot tub big enough to fit 3. The terrace we had faced in a southeasterly direction so we had the sun from sunrise until 2pm. We would grab breakfast and then utilise our private terrace until we lost the sun at 2pm. At which point we would then migrate to the Eden pool (adult only) with its swim up bar and a good mixture of Ibiza tunes, house, rock and even a live saxophone player one afternoon. Alternatively you can head to the largest Lagoon pool. This has a swim up bar, but it wasn’t open in our low season visit. It also has a “naturally” created beach facing the real cove out to sea. All inclusive gives you breakfast, lunch and dinner at Sessions buffet. This covers all tastes, grilled meats, fish, veggies, pasta, pizza, cold cuts, cheese, sushi, cured fish, amazing salads, fresh breads, oils, vinegars, deserts galore, and a ice cream machine. If you can’t find it here, you need to reconsider your dietary choices. Sports bar, fusion, and splash bar are all bookable restaurants (via app) and well worth a visit. Starter, main and desert included in each. 16th bar on the roof top is well worth a sunset drink and photo opp. Payable bar (20% discount for all inc). Drinks are excellent. Popular brands for most available.

Hotel má styl, skvělé relikvie z rockové historie (kytary, kostýmy...), perfektní pokoje a skvělý beach klub, jen na mě je ten hotel moc velký.

Beautiful Hotel, the room was spacious and well appointed with great views and a very comfortable bed. Extremely helpful and friendly staff too. We will be back

Room was spotless and we had a free upgrade on arrival ,which was amazing !!!! Staff were all very friendly and polite .Very attentive too! The hotel itself is amazing ! There’s so much there you don’t need to leave it! All spotlessly clean and very well maintained ! Evening entertainment was excellent always live music at 830.The bands we saw were all excellent and really got the crowd involved

Excellent

Staff friendliness, excellent variety of cuisine on a daily basis , spacious comfortable bed with quality linen . Great choice of pools and the entertainment was possibly the best we’ve experienced.

Fabulous hotel. All restaurants are great. Staff are all superb and it’s just a top place.

Big hotel, funky rooms could do with a little touching up in places Don’t expect to get merry from the cocktails ..AL ones and the signature ones on the 16th floor Very clean, staff work hard Breakfast is carnage unless you time it right Not everything all inclusive, food ok

Had a great stay overall, and the reception staff were always extremely helpful and approachable. We had a crisis with my wife breaking her arm, which extended our stay 4 days, but the hotel did absolutely everything they could to help. This is the hotel you want to be at in a crisis! :) Special thanks to Myriam and her team Highlights - Buffet food is excellent with a wide variety of fresh food (meats, salads, cheese, desserts etc). Not quite sure where any negative reviews come from on this. It might get repetitive if you’re just looking for pizza and chips! - General vibe around the hotel is great, a there are plenty of places to spend your time. We particularly liked lagoon pool. - Grounds are immaculately kept and are beautiful. - Nice walkable paths around Playa Paraiso coast - The drinks are excellent on the all inclusive. The wines/cava are good and the cocktails (alcoholic and non-alc) are definitely a step up from a lot of 5 star hotels. - Rooms are kept spotless and are modern in line with Hard Rock theme. - great panoramic view from the 16th bar. Drinks could probably be slightly less expensive for the signature cocktails. - catered for wife’s coeliac (gluten) condition and walked through all available. Improvements - sometimes music is a bit loud around pools, so difficult to relax, though this seemed to relax a bit later in the week. - Loads of sunbeds close to each other, but it’s a big hotel, so expected.

The staff were very attentive and helpful. Plenty of sunloungers to go around (even tho people reserve beds from 6:30am) pools are lovely and clean. We just retuned and the pools were heated which was great. Wide range of food which was perfect for everyone. My only negative was music is played constantly from breakfast at 8am until 11pm. Not just in the hotel but around all the pools. No quiet zones to relax but this is hard rock so this was expected.

The room was lovely and spacious with amazing views

Great atmosphere friendly staff and whole place spotless . Pools were great and rooftop sky bar out of this world 🙌🤩⭐️🎸

Great

Every thing was excellent management were very helpful in establishing the root cause of a booking problem. Only criticism was the in house prices of the bar & poolside drinks and sessions restaurant in the evening €45 each excluding drinks was very expensive considering the quality and variety of the food served

Great hotel with a complementary upgrade given as part of the hotels.com loyalty. Lots of subbeds at main pool and the lower beach pool. Overall a great stay!

Y

Great room, great service, great main restaurant, great pools so overall an excellent rating. A slight negative. The other restaurants a let down. All menus and location mingled into one.