The hotel, customer service, room and overall ambience was perfect

The location of this hotel is perfect, next to the beach, and if u wanna book a day tour, they also have the perfect service. u can book with the front desk; they will help u book the tour, which is convincing for me as a foreigner. The most touching moment for me while staying at the hotel was that their staff helped me a lot in different ways, even calling my previous hotel to ask about my lost glasses. They were full of caring even when I missed my breakfast they bring me for upstairs for free without a doubt. Overall, I spent an amazing time with them.

Nice location and great service. Breakfast was excellent. The only thing was that the pool was out of service.

No

I love the fact the hotel was in beach. Such a great view. The staff were very helpful even though there was a language barrier. The only thing I didn’t like was the hard water in the shower that’s it.

Great Place

Excellent and delicious breakfast. Friendly and helpful staff. The restaurant is also great!

Very helpful staff! Amazing service at all times!:)

Great choice, farther down so a bit less chaos, clean rooms and easy beach access. Staff is great.

great experience but pool construction was only piece missing from amazing experience

Clean room, nice staff, and a great breakfast with lots of variety!

Excelente hotel lo recomiendo mucho

So overall, I enjoyed my stay at this hotel. It is super convenient to the tourist places and I had a beautiful beach view. The staff was nice and the breakfast was good. It was also clean in a breakfast area. My room was super clean as well and I appreciated the thoughtfulness in my arrival. They are still under construction with their amenities upstairs on the rooftop so I was unable to go to the rooftop and enjoy their bar along with the view of the beach in the city. The gym was still accessible, but overall it was a good stay.

Buen hotel muy bien ubicado personal atento desayuno muy bueno

I was a bit concerned with the mixed reviews but did not have any issues. My room was very clean and comfortable. The staff were friendly and the breakfast was excellent. Location was also great, not the main beach but still very lively and felt safe. Would definitely stay here again.

Great location, nice and responsive staff, great breakfast buffet, and 12pm check out time!

Pas de machine à café et la piscine en réparation, mais superbe spot, bel hôtel et excellent resto

Nuestra estancia en Arena Leme Hotel tuvo varios aspectos positivos, pero también algunas situaciones que considero importantes mencionar para futuros huéspedes. Lo mejor del hotel, sin duda, es su personal. Todo el equipo fue sumamente amable, atento y siempre dispuesto a ayudar. Desde el momento del check in nos hicieron sentir bienvenidos y durante toda la estancia mantuvieron una actitud cálida y profesional. También disfrutamos mucho la hermosa vista desde la habitación, que fue uno de los puntos más destacados de nuestra visita. El desayuno incluido resultó muy conveniente, con buenas opciones y un ambiente agradable para comenzar el día. Sin embargo, hubo inconvenientes que impactaron nuestra experiencia. Al llegar nos informaron que tanto la piscina como el bar estaban en remodelación y, por lo tanto, no podían utilizarse. Nos ofrecieron pases para usar las instalaciones de otro hotel ubicado a unas cuadras, lo cual fue un gesto amable, pero sinceramente no era lo mismo. Tener que desplazarse a otro lugar para disfrutar de servicios que uno espera encontrar en el hotel donde se hospeda resulta poco práctico e incómodo. De haber sabido con anticipación que estas áreas estarían cerradas, probablemente habríamos elegido otro hotel. Otro aspecto que me sorprendió fue que la televisión de la habitación era bastante antigua y no contaba con funciones Smart TV. Durante nuestra estancia coincidieron partidos importantes del Mundial que quería ver, pero no podía acceder

Bien ubicado, muy bien las instalaciones y el restaurante muy bueno. Desayuno muy bien, con variedad. Gym pequeño.

Everything was perfect and staff were friendly and helpful