Thank you for visiting my hotel, but I hope you have a more objective view. In the room there is a mini bar, you use water and coffee there, you have to pay according to the price list in the room, I do not understand why you feel unhappy when you have to pay for what you use. You use the water and do not want to pay, of course the receptionist will not allow that. In addition, when you check out, it is almost 4 am, the receptionist sleeps on the sofa, which is normal because they are also human like you, they also need to rest. Thank you

Happyland Hotel thanks you for visiting and leaving a good review for the hotel. Besides, there are also some problems with the fire alarm system, making your experience not the best. Currently, the fire alarm system is working normally, so next time you visit, we are sure to have a good experience. most.

Thank you for your good review of the hotel. Hopefully Happland hotel will have the opportunity to welcome you next time.

Happyland Hotel thanks you for your trust and visit to experience the service. Thank you for your comments and encouragement. We hope that next time we can serve you even better.

Happyland Hotel thanks you for your visit and comments. The hotel will try to fix the bad things so that the next time you visit, you will have a better experience

Happyland Hotel thanks you for your comments. The hotel is located in a prime location right in the center and your room price is just over 600,000 VND. This price is already very preferential compared to other hotels in the area. In addition, hair dryers are equipped in all rooms (specifically, they will be kept in drawers) if you can't find one. You can contact the staff for help. We hope your next visit will have a better experience. Best regards!

Happyland Hotel would like to thank you for your comments. However, there are a few things I need to explain to you as follows. First, about the mattress, we have a choice of soft mattresses and hard mattresses for customers with different requirements. If you feel the mattress type is not suitable, why not contact the staff for assistance in changing to a soft mattress type. The second thing is that our drinking water is not expensive, we just charge it at the general price like other hotels in the area. And finally, please tell us specifically what actions or words the check-out staff had that made you say that the staff was not friendly. You can go to booking websites to see, my staff are always appreciated for their friendliness. Sincerely thank you!

Happyland Hotel sincerely thanks you for your comments. We will try to improve so that the next time you visit you will experience our great service. Sincerely thank you!