The Bistro was excellent with excellent staff, the desk staff were professional. Make sure to ask for the coupons for breakfast and 15% off coupons for meals at the restaurant, we used them for 2 dinners. We stayed for 3 nights, decor in room was lovely, jacuzzi was big but the jets were weak and noisy. A cleaning staff never came near our room the whole time we were there. I saw 2 cleaning ladies in the hallway, june 16, just after 5pm, I asked them if they were going to do our room and they said no. I politely asked for some towels which was on their cart infront of them but they said I had to go to the front desk for them. I went to front desk and explained to them and they were happy to oblige and brought us towels and coffee, sugar for the room. Hotel looked fancy but lacks some details, the cleaning staff is probably the most unhelpful I have ever experienced.