Room was very clean,quiet,enjoyed our stay

Suzanna fue de gran ayuda durante nuestro check-in en el hotel. Tenía una sonrisa encantadora y siempre estaba dispuesta a ayudar. Además, hablaba mi segundo idioma y venía del mismo país. No me importaría volver a alojarme aquí. Estoy deseando mi próxima estancia. El hotel también está cerca de un centro comercial y de McDonald’s y Fatburger.

Very nice hotel, staff professional and helpful.

Visit was delightful

Lovely suite, friendly staff and awesome whiskey bar. Will stay again for sure unless prices increase dramatically. Best hotel in Nanaimo. Also good area. Downtown Nanaimo is unsafe now. This area is quiet and safe. Longwood Brew Pub and Browns social house nearby among many other amenities and grocery store etc. Only negatives, Jacuzzi dead and no breakfast.

Great place easy to get to

I thought the bed was too soft, my husband's side was too hard. The pillows are smaller but firm. Everything is great, you have to get your ice from the front desk. Room was clean, quite happy with the hotel .

Enjoyed our stay - friendly staff, clean room

really good bar restaurant nice ambiance nice people room was kind of barren

Everything was great except my toilet was covered in feces

It’s what you would expect for the price I guess. Room a little smelly. Not too well ventilated. Quite outdated. Staff friendly and efficient. We didn’t use the restaurant or bar.

The staff is always so very accommodating.

Great place for an overnight stay

Enjoy our stays when we are in town for a ball tournament close to local stores and restaurants. I wish the restaurant in the hotel stayed open till atleast 10pm and wish there was a hot tub or pool at this location.

The food in the restaurant was really good.

Restaurant was closed the day I arrived which was a little disappointing as they have great food. Then the under ground parking was not accessible Front desk was friendly when I checked in early Ferries were having multiple cancellations over the Easter weekend which was disrupting travels

Room was clean staff was excellent

The room was exceptionally clean and spacious. I especially enjoyed my balcony.

The common areas and room was nicr but the restarant is very limited. No breakfast!

We had a great stay. Beds were comfy. Hotel is older but clean, very cozy.