6.8
Pleasant
From 114 reviews
Cleanliness

7.0

Room Comfort

6.2

Service and Facilites

7.0

Traveler Reviews Royal Inn

Number of reviews per page
20
40
Top reviews
lynda
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

If I could give a zero star I would. The room was disgustingly dirty. The walls were covered in hand and feet prints, the counters were covered in grime, makeup, food, and dirt. The floors were also dirty and the shower curtain was wet, dirty and moldy. The blinds were broken and a pillow case was hung over the broken slats in an attempt to cover the window. With the rating and price point this establish had I expected nothing fancy, but what I did expect was for it to be clean and not filthy. They do not take any pride in their establishment nor do they care about their customers and it shows.
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larissa
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Noisy bed and sheets, pillows, and blankets were stained and did not have an ironing and a hazardous lamp next to the sink
Staci
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Our house was being remodeled and I needed a place to stay for a short period of time during a busy vacation period so I ended up at Royal Inn. If you are looking for a very no frills place and don’t mind a few bugs and not very clean place then this will be perfect for you! I don’t expect much from budget friendly places but I do hope they are clean and bug free but I killed three cockroaches during my five night stay and worry what I will be bringing back to my new place. This place does have new floors, newer bathrooms and dressing areas but nothing else in the way of amenities and like I said not clean at all. Okay to stay if nothing better is available but I definitely will look elsewhere if needed in the future!
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Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Best option for the best value when I needed a room for a nights sleep
Brian
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice place
Cindy
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great place.
Edward
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

This is the worst hotel in the Bay Area and I would avoid it at all cost. I went to check in and I explained to the woman at the front door that I have a two year old and the facility was not acceptable for a toddler She said she would cancel the reservation and refund the money but when hotels.com called she refused to cancel and refund the money In any case, the hotel is run down and should not be listed on hotels.com
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Samantha
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The stay was great for the price. The room was spacious and comfy. It was “walking distance” to the Bart, along a pretty busy street.
Mayra
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Love the staff
molly
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Dirty linens, leaking a/c unit. Clearly not cleaned before each guest.
Omar
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Friendly
Mayra
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good service
Cristal
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We stayed here when we came for a concert and we had a great experience. The man at the front desk was very kind and helpful. Also, the room was really nice.
Rachel
icon-with Partner
with Partner
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

it was old furniture inside. door had grey tape on it. tv didn't work. everything looked old inside and run down
Christopher
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The door had duct tape on it , the floor was dirty and the room was run down being held together by literal tape.
JOHN
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Room 202 1.card never worked proper front lock assembly was duct taped apparently to secure it to the front door, the card key never worked properly to get the green light to open the front door, there was a towel under the a/c unit apparently to cach leaks from comdensation, all doors had chips and the complimentary bar of soap was displayed unwrapped. The linen, toilet, and tub looked clean enough to use. When reported to the manager about the card key issue he says call him and he'll give me access to the room. I don't see how you can sustain a business that way.
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Bernadette Grace
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

No manual to turn on tv connected to cable, can’t take a bath after a long flight (no stopper on the drain).
Tim
4.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

For the price you can’t expect much. Key didnt work, I had to wake up the manager every time I wanted to get in my room. Rusted doors, no coffee maker, no iron. The heater rattled all night long. Like I said for $70 you get what you pay for.
Mel
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Its okay but the TV does not show anything. Instruction was given but definitely nothings coming out from the TV. I
Von
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The clerk was not friendly. The property did not look like the photos. Dumpy & small. Definitely not a room you want to spend any time in.
Number of reviews per page
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40