Perfect location at center of town. Very friendly and friendly staff. Fantastic breakfast! Best parking garage—well-lit, clean and safe. We had a wonderful 3-night stay.

Cant find a better location for Christmas markets. Rooms small, staff friendly, good included breakfast.

Breakfast was great with multiple choices and is included in the stay Great coffee! Happy hour 5-7 Diner food is delicious Right around the corner from Christmas market

Terrible customer service.

Fantastic hotel, great location, good food and a wide selection of drinks. I would definitely recommend staying here.

Really nice place!

This is a wonderful clean modern hotel, I would definitely recommend it.

Terrible customer service. Reception was rude and unaccommodating when their reservation system made an error in booking. I would not recommend this hotel.

The staff is great and the room very clean, though the room needs a lot of work. All of the paper blinds are torn, the bed is super uncomfortable, pillows are flimsy, the shower is small, cheap, and leaks in three places, the tap is loose at the base, no wash cloths available, the curtains are not wide enough nor close enough to the windows to keep any light out. Overall, it is way overpriced for the cheap-feeling accommodation provided. We would not recommend this hotel, but would totally recommend their awesome restaurant.

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I would stay here again, friendly staff, very accommodating, and great location.

Awesome property and staff. Well done

Extremley clean hotel,Checking in and out very simple,and staff very helpful great value for money, ideal location for short walk into old part of city Staff absolutley great and very good English

This was one of the best hotels I’ve ever stayed at while travelling. The location was right next to the main market square, walkable to everywhere, while also very quiet with the windows closed. The included breakfast was amazing - wonderfully prepared with fresh ingredients and plentiful. The staff were all exceptional and the room was modern, spacious and clean. Honestly, I don’t know how you could improve on a hotel stay experience like this one.

Great location. Great breakfast. Great everything!

This was our second stay at Hotel Five. Very friendly service, breakfast incl. has lots of options and is delicious. Rooms are spacious, have a small fridge, coffee maker, will be cleaned daily if you want, very clean. The location even being in the middle of the city is quiet, most attractions: castle, Albrecht Duerer Haus, Market Square, St. Lorenz Kirche, Frauen Kirche, are in walking distance. Hotel Five has a great Restaurant also, but lots of other are within walking distance (one should make reservations for most). I would stay at Hotel Five again.

My room was clean and comfortable. View not so great, but it was in the middle of the city. Restaurant staff manage the hotel front desk. I prefer a 24hr reception. All in all a good hotel in the centre of old town for one nights visit.

Great hotel in a great area. The amenities are awesome, and the free breakfast is great. Highly recommend.

Cozy ,clean, spacious, modern room , good water pressure, walking distance to many tourist sites, close to the market square, great choices for breakfast, delicious food, fast service, thanks to the young gentleman at the restaurant, very polite and helpful. Definitely will stay here again!

The property was quiet and conveniently located to many tourist attractions. The property is very basic though with limited amenities. And I was not a fan of the toiletries as they smelled.