Japanese style breakfast with a wide variety rice, soup, and vegetable dishes. The fruit and juices were very sweet. I love having a salad course for breakfast. There were a few pastries available. The staff was polite and courteous. The room was clean.

Good

Very conveniently located by the JR Niigata station. Although I did not get the buffet breakfast as I had to checkout early, like it offers all the regional Niigata foods.

room was spacious, clean, and right across the street from niigata station.

xxx

Great location - the staff were very helpful. I really appreciated being able to sit at the hotel after check out to get a couple of hours of work done at their little coffee station in the lobby.

The room was okay but I really enjoyed their big onsen!

Great location. One of the closest to JR station. The communal bath was accessible overnight.

Good location and nice staff

Good location and clean room and kind staff

There was no flexibility on checking in early. The bathroom was not clean with signs of Damp.

The room was pricey for its appearance, and the dim light of the room shows the dust all over..and you should bring your own amenity.. Front staff was not that polite as you expected. We ask for a extra pillows, they told us to get it in the front desk.. The breakfast was also limited than you expected..You have to pay for your parking because they only give you ¥200 discounts for cars that height exceeds on their parking space.. We've travelled alot around japan areas, other hotel was better than this place..

Comfortable and clean. Very well maintained. Friendly staff. Would definitely stay there again. Very close to station and easy to find.

Nice place

Location-wise it is right next to the Niigata Station. Use the Bandai Square exit. The station is under construction till 2025 so it may look slightly messy but should not cause much trouble. The side street of the hotel has plenty of good local food options. The hotel has a hard 3 pm check-in rule, no matter if the rooms are ready. So at 3 pm there will be a line of people getting their room keys. In case you arrive earlier than 3 pm, you can sit in the lobby or let front desk keep your luggage. The more common experience is that if your room is ready, usually hotels will let you check-in a couple of hours early and if the room is not ready then you'll just have to wait. I don't understand the hard 3 pm rule at all.

A great value hotel in the perfect location! Right beside the train station and bus terminal, with a modern, recently refurbished interior. The breakfast buffet was excellent, with lots of variety and some really nice local dishes. Highly recommended!

It is very near the main train station. Very convenient and many food options around the hotel.

Very helpful staff and answering questions with great patience and smiling always.

Near train station and buffet breakfast comfortable rooms OK

Very near JR Niigata station. Room is clean and service is good. No complains!