Hôtel Must – Aéroport de Québec par JARO

Explore Hôtel Must – Aéroport de Québec par JARO
8.4
Very Good
From 1,800 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews Hôtel Must – Aéroport de Québec par JARO

Number of reviews per page
20
40
Top reviews
Katerine
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

L’entretien de la chambre était super! Les serviettes étaient remplacées à tous les jours.
Jean
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Proche de Ste-Foy et accessible, Pas apprécié le train qui fait aller sa sirène a 5 h du matin
Tiffany
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a very disappointing stay. The inside of the hotel was not clean. The pool was much shallower than expected and the hot tub was only bathwater temperature instead of being hot. The beds were extremely uncomfortable, making it difficult to get any quality sleep. The only positive aspect of our stay was the staff. Unfortunately, I would not stay here again or recommend it based on our experience.
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Julie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

service de check-in très lent...sinon le reste était parfait
Jaime
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The elevators were not all in fonction... It would take a bit more time to get to the room. Overall a great hotel for the family needs.
samuel
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

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Mario Joe
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They were not prepared considering the number of reservations. Waiting for over 35 to check in is not a good way to start a stay.
Michelle
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Avec les enfants, se serait agréable d’avoir plus de crochet dans la salle de bain pour suspendre les maillots ou serviettes à sécher
Pamela
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They need to clean the room better! It’s still dirty!
Wynoma
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L'attente des ancenseur tres long durant les achanladages de l'hôtel. Surtout le matin lors des checkout.
Pauline
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was clean and comfortable, the pool and rooftop were excellent. Boston Pizza being attached made for conveint meals. The Arcade was great for the kids. Location was great to go see anything in the area. Breakfast was horrible, it was crowded and poorly laid out. Hardly any of the food was good. No bowls for yogurt or cereal the first morning. No scrambled eggs, no bacon or sausage. Cold boiled eggs. Cold pancakes. We ended up across the parking lot to Cora's for a proper breakfast. Not enough seating. Overall, we would recommend the hotel but not the breakfast.
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Carole
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La chambre était parfaite pour un court séjour. Je prendrai sûrement une plus grande chambre avec un bain si je dois y retourner plus longtemps.
Mélanie
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Tout étais parfait!!! La chambre, le personnel et le déjeuner était parfait. La seule petite chose c’est la piscine, pas assez de surveillance, les enfants qui sautent dans le jacuzzi c’était très désagréable
Mary Rose
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the pool, breakfast was delicious and staff at the customer service was very friendly.
Sebastien
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spent 5 days i had a good stay the kids love the pool and the slide but i would had like the cleaning staff come more often to clean the room
Jason
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was super slow, line up was out the door with people trying to check in. Room was okay. Continental breakfast was disappointing, unless stale pancakes, and yogurt is your thing. No protein aside from hard boiled eggs. Extra billing showed up on my card, still trying to figure that one out. Wouldn’t go back.
Caroline
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

C'est vraiment un super endroit, mais si vous préférez un endroit tranquille, c'est beaucoup familial avec beaucoup d'enfants,j'aime les enfants mais c'est très actif à ce niveau là, c'est vraiment une bonne place pour les familles
Amir
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very old, and the breakfast lacked variety. The boiled eggs were served cold, which was disappointing. The bed was extremely noisy. Once you lay down, you almost didn’t want to move because every movement made loud creaking noises that could easily wake up anyone else in the room. The pool was cold and not very clean. On the positive side, there was always a lifeguard on duty, which was reassuring. Overall, I found the hotel to be overpriced for the quality and amenities it offered and I don’t recommend.
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Wendy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a clean room and a comfy bead.
Brigitte
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel correct mais a besoin de rénovations mais sommes tout c'était parfait
Number of reviews per page
20
40