Staff was very helpful, no menu options for dinner, breakfast was good the shower facility was not for tall or handicapped people (not enough grab bars, the shower head was on a sliding bar that was too short for a tall person).

Tram to city center stops around the corner. Hotel has a small bar, breakfast area and friendly English speaking staff. Stayed there for 5 days for work and pleasure.

Very good hotel beautiful place…….

Hotels has misleading information on ved and room types. There is nothing like a king size bed in this hotel and the superior room has a small dpuble bed. Not big one. Nor does the suite. There are 2 types of twin rooms also and they have different sizes. I paid for a superior room and had to be in a smaller and cheaper twin room due to all this misinformation. It's very disappointing

love the place. excellent staff

My friend and I stayed at this hotel for two nights while attending the Christmas market. Although the markets were located the in the center of town, the hotel was very conveniently located on a direct tram line, which the front desk staff were very helpful in providing instructions on how to use. The hotel is very nice and decorated like a hunting lodge. The room itself is comfortable. It should be noted, however, that if you're sharing a room with someone other than an intimate partner, the door on the bathroom is glass and completely see-through - a fact my friend and I were not aware of beforehand...very awkward. Lol The hot mulled wine on arrival was a nice touch.

I would recommend anyone staying at the hotel does their research on where the hotel is located. It’s not in the centre and the neighbourhood seems questionable. The room stank of cigarettes. We checked in and checked out within 30 mins (paying in full for our room) and found a city centre hotel for just a little more than the Brit in terms of price.

The room was amazing, we had a surprise upgrade and the towel warmer and robes were fantastic. However, we ordered wine that was listed at 5,80e and it ended up being 20e on our bill.

All in all the hotel was clean, quiet, modern and had very helpful staff. I do feel that the price I paid (over €700) for a “deluxe double” for 2 nights did not show in the quality of the room and hotel. On arrival I had to ask reception after going up to the room to change the bed as it was two singles, there were no glass, mugs or spoons for tea and coffee, only paper ones. No milk for tea or coffee and no fridge either. For what you get it’s extremely over priced and the room doesn’t reflect the price. Overall not very happy with the cost of the hotel. If you’re going to charge a premium, actual glasses and mugs would be nice, not disposable paper cups

Pros: Friendly service, good selection for breakfast, close to tram at walking distance. In 20min you are in the old city in Petite France neighborhood Cons: quadruple room: sofa bed was not comfortable - I recommend to request a room with single beds a double bed instead so that everyone is comfortable. We were on the last floor (the fifth) and being it the winter the heater was on and was quite loud and with high vibrations. We had an incendent where the shampoo dispenser in the bathroom was filled with vinegar! My father had a nice surprise when he was the first one to use the shower! The manager had the bottle dispenser refilled straight away but it surely made the stay not as agreeable as we expected it to be. We hope that this incident has made the hotel management change their cleaning protocol so that future guests do not have that experience.

The AC was broken so the room was beyond hot and stifling. There was also a clear glass door on the bathroom. The staff was incredibly friendly and tried to help but the room never cooled down.

Everything was positive at this hotel

Overall, great experience at this hotel. It was clean and comfortable and a great deal for the price! However, be aware this hotel is NOT near the old town area of the city. It is right across from a train station and it was easy enough to get downtown, but not in a charming or cute area of Strasbourg. We were grateful to save some money though.

Perfect distance to walk to nearby metro station. Room was comfortable and staff was great.

Good place with the convenience of a garage in situs. Even though there is a tram station just in front of the hotel, it is still a bit far from the center. There are also limited dinning options around after dark. However, when everything is put in balance the place is a very good value.

Lovely hotel. Ideally placed next to the tram 🚃 which picks up every ten minutes and takes you to the centre of Strasbourg. Staff were very friendly and couldn’t do enough to help . Would stay there again highly recommended.

Momcilo, we'd love to learn more about your trip to Strasbourg. Your feedback helps your fellow travelers and it only takes about 5 minutes. What is your overall rating of this property?

Excellent public transport connection. Very well designed space. Very good bathroom. Quiet area.

Evrithing was perfect! Close to shoping and tram.

Not too far , walking distance to center , convenient location, free parking .. hotel room is new .. value for money