Overall Ratings & Reviews De'Viana Hotel & Apartment

Strategic location. Near town.

The cleanliness of the bedroom and bathroom is the main thing that needs to be taken care of for hotel guests. It's okay if the equipment is old but you need to take care of it in terms of cleanliness. Sorry, it's very disappointing.

best service, satisfactory, comfortable

Very good location. Bedroom big and comfortable akso suitable for family. Only bathroom cleanliness can be improved.

Dapat bilik panas gila. Rupanya kipas aircond not function. Dalam gambar ada pool yes, sampai je besar ciput punya kolam and for kids only. Bangku ada satu je. Aku sampai ke sudah berdiri tunggu anak mandi. Dapat tukar bilik. Sejuk la sikit. Air paip dia warna coklat. Geli nak mandi. Dalam bilik aku ada serangga mati dah kering. Lama kot bilik tu tak kemas. Nasib baiklah ada adik maintenence dia la bantu baiki tv. Baiki aircond. Kesalahan management staff yang bergaji kurang 1500 tu yang duk minta maaf berkali-kali. Not fair tau. Aku as a room manager memang silap orang jual bilik ni kat aku. Bilik masalah memang kita takkan jual tau. Korang senang-senang jual bilik ni dengan harga tinggi. Perbaiki la please

The room very big and comfortable. The cleanliness is good. Inside of the room have a mini kitchen with a fridge, water kettle and sink. Iron and iron board also have insede the room. It was a pleasant stay.

A bit of a rundown hotel, lobby with no air-conditioning, mold at most part of the room however with that pricing charge is acceptable for a day stay. Pro, air conditioning in room is very cold, bed and pillows are comfy, equipped with all amenities, coffee, mineral water, hair dryer, mini fridge iron board.

1. Request was denied by saying that the system is 'automatic' even though I did request otherwise. They should say room was not available instead of blaming system 2. Room was smelly & dirty (bedsheet, blanket, towel) 3. Missing sofa cushion 4.Damaged phone line 5.Insufficient parking area 6.Hot waiting area (aircond was off) I will only come back here for the location & spacious room

Needs improvement in terms of room tidying up. The first time I entered the room I felt unsatisfactory because I immediately saw the curtains being torn off the rail.

Request non smoking room. Next to the smoking room. Adoi 203 hot air. Smells bad. Cigarette 601 water bath slowww. Smoke of cigarette smoke.

room very big, staff very friendly and near to restaurant and town by walking..worth with money..will come again

The toilet is so bad ... the toilet bowl is rusty and there is dirt

Large room but unpleasant smell in toilet

Water cond is not working properly. Call the hotel to fix it for a while. 2 times for new complaints to come. But the aircond still doesn't work properly

Safe parking lot, comfortable room.

Toilet is not very well. No tissue in toilet.

The room is nice, big, cool, just a pool for the kids to be slick because of some of the smooth edges of the pool.

Unfriendly staffs. The water heater not functioning so does the tv set. When asked for repair the staff blames the previous guests for failing to use the facilities with care. What stupid excuse that was. So will all the guests will be blamed for the shortcomings? What about the maintenance to keep the guests satisfied? I don't recommend this hotel . This is my 1st & last visit.

Not according to the request at the time of booking, the room smelled, uncomfortable, hard sofa like sitting on a tree.

The hotel is ok, but the request for 2 beds is no, the system may be problematic and troublesome.