We stayed in the sky room, which is the only room on the 4th floor and has a huge private terrace which looks across the rooftops to Palma Cathedral. Daybeds, sofa, chairs, tables and a spa tub were all there for our exclusive use! The room itself is huge with a massive comfy bed, separate loo and a large shower which is situated in the corner of the room. Good aircon too and Molton Brown toiletries supplied. The man on check in couldn’t have been nicer and because the room was ready, he let us check in 2 1/2 hours early! He invited us to have a free drink in the restaurant while he photocopied our passports etc. On checkout they let us use the roof terrace (which is open to all guests and has a jacuzzi) for the rest of the day. The staff here really were great. Situation wise, it’s in a great position for exploring the old town being close to the waterfront, the cathedral and being in the old town itself. Really wouldn’t hesitate to stay here again- it was fab!!

Fabulous stay at BO Hotel Palma. The sky suite was fantastic offering comfort and luxury. It was very peaceful, you would never know you were in the centre of a busy city. The staff were wonderful as was the breakfast. 5 stars….

We greatly enjoyed our stay at BO Hotel and would recommend it! It was pricey, but felt worth it. We felt very safe, the hotel was very clean, and this was in a wonderful area. There is a great rooftop with a jacuzzi tub and chairs to lay out. There is a restaurant and bar downstairs, which do get quite busy in the evening. It can get loud outdoors in the evening, but you're in Palma... you're probably awake anyway! I'd expect that in any real city. The gentlemen at the front desk were always extremely helpful and warm. They helped answer any questions we had and helped us get taxis when we needed them. The rooms were a nice size with good amenities as well. We had a great stay and would recommend!

All of the staff members treated us very well. They made reservations for us for dinner on the restaurant in hotel and another. Our rooms were freshly cleaned everyday. Cafè Ritzi was one of my favorite meals of my time in Palma.

The location was fantastic, just at the edge of the old city so easily accessible by taxi/uber and really easy to leave the hotel and explore. Our check-in was amazing and I'm really sorry I don't remember his name b/c he was so great. He was also there when we left the next morning and he could not have been more friendly and helpful. We ate at Ritzi, the Italian restaurant in their lobby - FANTASTIC! You really cannot go wrong if you choose to stay here.

Loved this hotel . The staff were so friendly & helpful .. couldn’t do enough for you . Extremely clean & well maintained rooms . Lovely sun terrace on the roof. Would definitely stay again

Brilliant place to stay, clean room, air con was great and staff were very accommodating. Highly recommend!

Air con was only negative , didn’t know if it was really working and woke up a few times really hot. Staff , bar , location , room , everything else 10/10 we will be back ;)

The check in process gave a chaotic first impression. The hotel is hard to find with no parking or even a place to pull over and drop your bags without cars honking behind you. (I guess this is what they mean by their slogan "For City Lovers"). Parking is in a public lot blocks away. The lobby is tiny and cramped and cluttered with no place to sit and a long line of checking in and checking out with only one person managing. He kept calling for someone to help him but no one came. Rooms are small and minimalist.

Amazing hotel , central location

Excellent location in the old town and near the cathedral. Large clean rooms with very nice bathrooms and great A/C. Very friendly and helpful staff

Room was clean and comfortable and the front desk helped us a lot.

Fabulous hotel in a great location . Staff are lovely . Only stayed one night but would definitely return if staying in Palma again .

Beautiful property in the heart of Palma old town. Well equipped room with everything you could need, and a handy shop directly opposite. Would definitely stay here again.

Super clean hotel with spacious rooms and courteous staff

Great location. Very comfortable and clean room. Very friendly staff

Excellent location for exploring the city.

Everything was perfect, room, location

Good rooms , good bathroom , hard to sleep at night because of street noise and music

room 1 is noisy. charging €4 for a bottle of water in the room is a bit much - most better hotels would provide a bottle gratis! the bose speaker was good for music