Laura, in front desk was very helpful and welcoming. She made sure we have access to our needs before she leaves. Overall the property is well maintained & recommend.

Beautiful room, views, and excellent service. We thoroughly enjoyed our stay during this off-season. Plenty of parking. This resort is thoughtfully redesigned.

We recently stayed at this resort and had a very unusual and uncomfortable experience. While the property itself was well-maintained and visually appealing, we were the only guests during our stay, and there were no staff members present on-site. Although there was a self check-in process, the complete absence of staff made us feel unsafe and uneasy, especially during the night. At the very least, having one or two staff members available on the property would have provided reassurance and basic support if needed. Due to this situation, we were unable to sleep properly and could not fully relax or enjoy our stay. Hospitality is not just about the physical space, but also about guest comfort and a sense of security, which was lacking in this case. We hope the management considers maintaining a minimal staff presence, even during low occupancy periods, to ensure guests feel safe and supported.

There was no hot tub.

In the Port Alberni area, Sproat lake landing was the best choice to stay at. Beautiful location. Nice, spacious rooms, great location, beautiful views. Booked the sauna and cold plunge tubs 👍

Very clean. Lovely decor. Comfy bed

Room is great

Beautiful view, lovely room. Phones were down, so communication beforehand was not possible - a bit stressful, as we knew that the front desk was not manned all the time. However, once we got there, Laura at the desk was great - helpful and friendly. We'd love to go back when the restaurant is open.

Beautiful property in a gorgeous location. The rooms were modern yet cozy, and felt higher end. The whole property was very clean and safe. Staff was phenomenal. They checked in with us ahead of our trip, again once we arrived and then again after check-in to make sure we had everything we needed. They were very friendly and helpful. We stayed during the winter so the price was so good, especially considering what we got. I have stayed at a few other hotel in Port Alberni due to kids sports and this blew the others away both with quality and then price. It was about 15 minutes out of town but honestly it made it quiet and safer. Would definitely recommend and will stay again.

The rooms are beautiful with a lake view. Big bathroom, comfy bed and quiet get away

Amazing staff! Friendly very accommodating! Laura is so helpful and goes above and beyond! Great views and the sauna next door is incredible!

Beautiful area, comfortable bed, well appointed room

lovely small hotel. staff were super friendly and helpful. highly recommended.

Very clean and friendly staff and nice lake views!

Beautiful room. Gorgeous area outside of Port Alberni. The complimentary sauna is wonderful.

Beautiful view from the balcony!

The room and facilities were kept clean, and the views were beautiful. We visited during the off season and there was very limited staff and no food options onsite.

The room was wonderful!

Excellent room, service and view!

Nice room with a beautiful view of the lake