Very large and nice rooms. Nice lobby. Diversified breakfast options.

Good

This hotel was nice, beds were soft and comfortable, rooms were spacious and clean. Tried to call ahead of time but no one at the hotel would answer, upon arrival they explained that nobody answers the phones except during specific times in the morning. They said that they have a dedicated operator, and that front desk cannot answer the phones. They had the rooms we needed, but they were not cleaned and they had no one there that could clean the for us. So we settled for other rooms. The guys outside parking the cars were very friendly and helpful, hardworking. The pool was dirty.

Room was incredible, in terms of size, space and roof!

Best hotel in Hail

Nice hotel in hail

Good

Very good

The sink in the shower gym is blocked

Rooms are spacious. Variety of breakfast options.

Great staff Great hotel

The cleanliness of the room and the toilet was not of the required quality, and at the level of a 5-star hotel.

Lovely hotel, rooms great size and food excellent, especially breakfast. Only downside was the rooms were freezing and it didn’t matter what I did could not get any warm air in the room

Perfect stay

Great hotel, amazing staff, one of the best hotels in Hail

I have stayed here twice and will again in Hail. Absolutely huge rooms and well appointed. Since the previous stay, the maintenance has not kept up. Gym and spa fixtures were out of order. Parking is not organized. Disposal of room service is delayed.

Clean

Needs to improve cleanness of bathrooms. TV size is too small compared to the room size. Food at the restaurant is average

The hotel is an excellent hotel but you need to know that it is in the middle of the dessert and away from the xity

Bad experience. I would not recommend.