A gem in the middle of the celebrated Jewellery Quarter. The staff were absolutely charming and the rooms well-appointed and pleasingly contemporary.

Lovely hotel, very nice room and great food for breakfast. Service at the desk and bar was excellent.

Premier Inn would have been much better. Poor experience here with service, amenities and comfort.

Good location for city centre and on a quiet square. Staff friendly and welcoming.For some reason ,not sure why we were put in an accessible room in the first floor The left was out of order so dont know how a disabled person would access it.The knob on the shower was very stiff so a dosabled person with restricted hand strength would have struggled.The toilet cystern was not attached to the wall so moved. The house keeping didnt do a good job of dusting at height. Also the hotel is frugal with the amount of tea and coffee it leaves in the room. Having said which we didnt ask for more so it may have been our fault. The mattress was not the most comfortable.

Handy for central Birmingham, clean and modern rooms and plenty of parking options. Nice touch of complimentary water, prosecco and orange juice in the fridge. Easy drop off of luggage and late check in worked well

Lovely hotel Very busy on a Saturday. Security at night - gentleman-was a very nice, friendly doorman. Credit to hotel. Bar/waiting staff in the afternoon were extremely busy but were very professional and calm all the way through service. Credit to the hotel. Decor was stunning, the outside as it turns dark especially. Picture perfect. There is a lot of effort taken to keep this hotel/bar/restaurant to the standard it is.

Enjoyed my stay at St Paul’s House. Staff were very helpful and friendly. Very good menu choice for lunch or dinner.

This wasnt my first time here. I love the atmosphere and staff, they're all so accommodating. It's my go to venue when I'm working in the area. The room was a lovely size, iron, hairdryer etc and lovely drinks in the fridge. I knocked a star off because of a few things....the bed is way too hard for me, but that's just me. The blind wouldn't roll back up because the cord had come off the roller. The window wouldn't stay open(hot weather whilst visiting) and the air conditioning didn't do anything. My room didn't get refreshed whilst i stayed despite leaving a sign on the door handle, though the evening staff were lovely and brought more coffee and milk to my room for me. I was told a refurb is planned, so with this in mind, the little issues wouldn't put me off staying again. The food i had was absolutely gorgeous too. I love the place and look forward to staying again once it's had a refresh.

Love St Paul’s house

Friendly staff. Nice clean room. Lovely touch with the complimentary drinks in the room. A little noisy at night from the bar downstairs but not much of an inconvenience really

I read the reviews so was aware of the lift not working (still not working) and the noise from air con unit outside. The windows were single pane I think so it is quite noisy. Cleanliness was ok but not great. Staff could have been friendlier. Food was good in the restaurant downstairs. Also when we returned to the room at 10 we couldn’t get back into our room even though checkout was at 11. Overall an average place to stay- but expensive considering!

Great 2 night stay while visiting Birmingham Jewellery Quarter and beyond - during a July heatwave (!). Great base from which to explore. Comfortable front-facing double room overlooking leafy Saint Paul's Square. Our first floor room was not directly above the bar, so no excessive noise from below on a busy Saturday night, other than the chatter of late night customers sat outside through our open window. Minus points: Extract fan in shower room was not working (slightly musty smell initially), and we couldn't work out how to turn on the TV. We reported these when we checked out - friendly staff seemed grateful for the heads-up. These were not major issues and didn't spoil our stay. Would certainly consider staying here again when we next come to Brum.

Perfect for a brief stay Only downside was noice which kept me up til 1am

Very overpriced with faulty lift, broken lock on room door and ridiculously loud music in the bar until past midnight.

I loved everything about this property. I was traveling solo but the atmosphere is safe. The food and drinks are the best. The cleanliness of the hotel is attributed by the cleaning staff who work above and beyond to keep the hotel clean. The entire staff are exceptional who make sure all of your needs are met. Not good with names ,but the manager I believe Chris is his name runs that hotel efficiently and is an inspiration to his staff. The female supervisor holds her own during her shift. Excellent worker. Victor is my favorite with his pleasant no nonsense approach which is so pleasing and different. He goes out of his way to make your stay a joy. And he makes the best margarita. Lol I had such a good time. Thank you all

Stayed in a standard room for a single night as we were in Birmingham for a family event. Room was perfectly good for just the one night, but great that we could park on site and location is perfect both for the city centre and for the Jewellery Quarter. Bar and restaurant area looked very nice though sadly our timings meant we weren't able to eat at the hotel on this occasion.

Excellent staff and hotel The only downside to our stay was the loud music Parties are held downstairs in the bar area until midnight being a hotel I was hoping for a more relaxed hotel with background music at an acceptable level

I arrived at this location for work, and the temperature was exceedingly high. Consequently, I was satisfied to discover that the room was equipped with air conditioning. Good location close to alot of ammenities and where I was working.

Adequate for an over night stop, clean and tidy but no tea/coffee making equipment, no tv remote to be able to use tv. Staff all pleasant and polite.

Good location.