Breakfast was crazy, not the hotels fault but children running around while you’re trying to carry hot food & drinks really isn’t great! That was our only ‘moan’ the hotel is really lovely and we’d definitely stay again.

The room smelled really bad.

Séjour parfait Formule parc plus Séjour impecable Parking extérieur gratuit 2 piscines Animation Tt est parfait

The perfect hotel to base yourself to access the local parks. Free entry to Terra Mitica too. We’re looking forward to our next visit there.

The sofa bed was terrible, it was so uncomfortable . It had a massive dent, so much so that I struggled to sleep and ended up with a really sore back. They have also introduced paying for parking for the first time in years.

Good-sized rooms, clean, and with a great view. Breakfast has multiple choices and the staff is very friendly. Parking outside is free, but space is limited.

Good stay.

We had an issue with our room but they moved us to another room. Nice and clean and good view from balcony. Pool bar was not open when we were there but not a problem.

Clean room

Great stay! Great views of the sea and of the area. Definitely will be back

Excellent hotel

I did not have an ocean view, always nice the room though, staff always really noce and hotel so clean

All good

Phenomenal hotel. Excellent staff and very warm welcome. Highly recommend this hotel.

Room had super comfortable bed and Iva on reception booked me into a superior room Iva was very helpful and made our stay very welcome The Hotel had a lovely design of plants and superb views over the Benidorm skyline I

Unfortunately, the hotel (hallways, lobby, elevators, third floor, and even the garage) had a nauseating smell. The room itself was perfect; the issue was only in the common areas. I understand that sometimes a drainage pipe can break at a time when it can’t be repaired immediately, for example. What bothered me, however, was that when I asked the front desk agent about the strong smell, he told me he didn’t notice anything. He even asked the security guard next to him, and he also said he didn’t smell anything. The next day, when I checked out, I asked the same question to the morning front desk agent, and she explained that they had a problem with a waste pipe since the night before. She apologized and told me they were working to resolve it as quickly as possible. Same problem, same question, but completely different attitude toward the guest. That’s the reason for my rating.

Great room. We were there at a quiet time of year so maybe to be expected but staffing levels didn’t seem adequate for the number of guests. We waited a long time to check in and there were also long waits at the bar. Good variety at breakfast but the food under the heated lamps was cold and one of the coffee machines was out of action for our stay. Quite a way out of time so nice and quiet but nearest bus stop was about a 15 minute walk away and buses were infrequent

Great Property Room getting too heated AC was not working, and they asked to keep window open and we fell sick

It was much more than we expected.

Excelente servicio, comida, facilidades y atención del personal.