Nice room (#102) in a great location in terms of proximity to the harbor. However, it is next to a well-traveled walkway (and even motorway) as people and even scooters are loud as they pass by…at all hours. Also, the ceiling of the room/floor to the room above is paper thin, and the people above were walking around A LOT at early morning/late evening hours and it was horrible if you were trying to sleep. Next, the hot tub controls were wonky and you had to resort to turning the power off to the entire unit to get it to turn off. Bed was comfortable. Shower was outstanding. Price was reasonable for what you got minus the noise.

Loved this place, right in the heart of Old Town. Great room, cold AC

Everything was amazing. Definitely recommend it. It might just a bit noisy at night as its located close to bars/restaurant.

The shower was excellent. The room was comfortable. The location in the old town was charming and easy to walk everywhere. We were quite happy with the property.

Overall, I really liked this hotel. I thought it was very conveniently placed. It was near a lot of nice restaurants and shops. I do wish I was given instructions before check in because we had to go to a building a short walk away to check in but we had to call someone to figure that out. Also, it says the rooms are sound proof but it was a little noisy and our room was right there next to the street. You could hear everyone on the streets and people walking in the room above you. I still thought it was a very cute room and loved that they provided things like shampoo, body wash, toothbrushes, etc.

Check in was a bi confusing but the property was incredible comfortable and easily accessible

We loved it! Note: The Eλία / Elia Reception in Chania is not always were the rooms are! The Reception is on a little alley just behind, but parallel, to the harbour side. Super nice reception staff! Elia (Eλία) have rooms in different places in the quite ritzy little alleys behind Chania Old Port. So we did quite a bit of wandering the tiny narrow, but safe and full of tourists, alleys until we found the 24 hour Reception. Kinda fun and a good vibe, seek and you will find! Our room had its entrance door right on an alley on the ground floor. It had a high beamed ceiling and made us feel like humble but very comfortable Venetian merchants. Noting that Chania Old Port is Venetian. Pity we are not ship owners with very rich cargos! But, we certainly slept like royalty on ultra comfortable beds - splitting a double. Super comfy, great TV, and stunning being in the ultra beautiful old city centre with hundreds of restaurants and endless live music. Fab!

The location was very nice, right in the heart of the old town, but the accommodation was still quiet at night. Our room got cleaned every day. The jacuzzi was fully functional. The breakfast was really good, the local specialty pastries were amazing. Staff were very helpful, they sorted out airport transfers and car rentals for us.

Gorgeous area. Very good and quick service. Receptionists speak english very well (very helpful for english tourists). Room was lovely and clean and air con works a treat. Hot tub was a lovely little add-on touch.

Another great location! If you are visiting the Old Venetian Harbor this is a great spot. Hotel room was spotless!

The location of this studio apartment is absolutely spot on. Walk out of your door and you are seconds away from the tavernas, tiny quaint streets and shops of the old town. The people who work for the Elia hotel group are lovely, helpful and friendly. Check in was super simple. The apartment was cleaned everyday. And new towels every day. The room itself was in great condition, with modern decor. We absolutely loved our stay. The only slight negative was the noise from upstairs and outside (this happens with old buildings). I’m a fairly light sleeper but my earplugs perfectly blocked out the noise. Not a deal breaker but something to be aware of. Thanks a fantastic stay in Chania old town!!

Amazing property! Only few meters away from the old port of Chania and city center! Freshly renovated room! Value for money! Highly recommended!

Greta apartment in the heart of chania with all comfort needed

The experience was excellent overall, but I would avoid room 101. It is at street level, and you enter from a door right on the street. This makes the window and shutters pointless because with the shutters open people walking past can see right in (their waists are at window level). So we spent four days and nights in a dark room. The bed is very comfortable, but the sheets are too small and float on top of the mattress. The bathroom is exceptional, with a fine shower. The breakfast options did not look pleasing. We walked to the local bakeries and had exceptional breakfasts for just a few euro more than the hotel charges.

The room is clean and spacious. The balcony is small but still usable if desired. The bed in "bedroom" is comfortable as far as firmness but the bed in the main room is too soft. The staff is friendly.

Blown away by the fully refurbished historic building in old town Chania. The ceiling height was 5meters! The apartment was perfect, the breakfast was excellent & the lady at check in went out of her way to help out.

Veldig fint opphold, rent rom og utrolig hjelpsomt personale!

Comme beaucoup de logements a Chania, Portou Due est dans la Vieille Ville. Inaccessible en voiture. Notre GPS nous a rapproché au max. Mais sachez le. En fait il y'a le parking Plaza a 5min ou encore mieux, un parking sauvage juste en face. La chambre est belle, le jacuzzi super, la climatisation marche bien. Je dois avoir que la chambre 301 est au 2e sans ascenseur et qu'il y avait un problème d'internet. Le personnel a fait son maximum mais... pas de problème dans les autres chambres. C'est très sympa d'être dans la vieille ville. Le prix est très correct

Appart hôtel bien situé mais propreté à améliorer (une tache séchée sur drap). Isolation acoustique inexistante (bruit de pas appartement du dessus). Salle d’eau bon état. Mise à disposition eau café thé et présence d’un mini frigo. Remplacement quotidien des serviettes (séjour de 3 nuits)

Camera splendida. Check in da fare in un' altra struttura un po' complicata da trovare (ci perdi 5 minuti). In pieno centro. Silenziosa e pulita. Bagno un po' piccolo. Ci tornerei