The Malibu Hotel

Explore The Malibu Hotel

Overall Ratings & Reviews The Malibu Hotel

Traveloka (1,413)
Other sources (310)
8.9
Very Good
From 1,413 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

8.8

Service and Facilites

9.0

People often mention about The Malibu Hotel
All
Staff Friendliness (26)
Room Space (24)
Family Friendly (23)
Distance to City Center (19)
Surroundings (19)
Variety (19)
Bathroom (18)
Check-in/out Time (17)
Ambiance (17)
Bedroom (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Malibu Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Nguyen T. G. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My family checked in before 2 PM but were able to get our room right away, which was great for a family with a small child like ours 😁
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for choosing to stay with us. We appreciate your valuable feedback. At Malibu Hotel, guest satisfaction is always our top priority, both in terms of service and facilities. Your valuable feedback is a great encouragement to us in improving the quality of our service and in our commitment to continuously providing better service. Thank you again for choosing Malibu Hotel. We sincerely hope to welcome you back to the beautiful coastal city of Vung Tau. We wish you good health.
Translated by Google Icon
See original
T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, green, beautiful, and absolutely wonderful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Thank you very much for your feedback on Malibu Hotel. Your valuable comments are a great encouragement to us, as we strive to improve the quality of our service and provide you with an even more satisfying experience. We hope to welcome you back again. Please take care of yourselves and stay healthy.
Translated by Google Icon
See original
a***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Excellent. My baby loves it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 May 2026
Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for choosing to stay with us. We appreciate your valuable feedback. At Malibu Hotel, guest satisfaction is always our top priority, both in terms of service and facilities. Your valuable feedback is a great encouragement to us in improving the quality of our service and in our commitment to continuously providing better service. Thank you again for choosing Malibu Hotel. We sincerely hope to welcome you back to the beautiful coastal city of Vung Tau. We wish you good health.
Translated by Google Icon
See original
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
So far so good. Everything is okay, even though the location of the hotel is quite far from the city, the location is quite peaceful and quiet here. The room is good and spacious. I have a pleasant stay in this hotel.
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Valued Guest, On behalf of the Management Team at Malibu Hotel, we would like to extend our heartfelt thanks for choosing to stay with us. It was truly a pleasure to learn that you had a comfortable and enjoyable experience during your time here. At Malibu Hotel, we are committed to delivering the highest standards of service and hospitality. Your kind feedback serves as a wonderful encouragement for our team, reminding us to continuously strive for excellence and ensure every guest’s satisfaction. Once again, thank you for your trust and support. We sincerely hope to have the opportunity to welcome you back to Malibu Hotel in the near future. Warm regards,
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The bathroom is poorly designed because it's too small; a sliding door would have been more efficient. The air conditioner is set to 22-24 degrees Celsius, but I'm still sweating because the mattress isn't breathable. A fan should be added to direct the airflow. The wooden floor creaks when walked on, and there's a strong damp smell due to the wood flooring.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to thank you for your valuable feedback regarding your stay. At Malibu Hotel, providing the best service and facilities to all our guests is always our top priority. We are delighted to receive your valuable feedback regarding the hotel's facilities. We will take your suggestions seriously and incorporate them into our maintenance and improvement planning to provide even better service. We look forward to welcoming you back to our hotel again. We will do our best to make your next stay even more comfortable and enjoyable. We wish you good health.
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Spacious room, great view and service. Overall a good experience and I would recommend this hotel to my friends.
1 people find it helpful
Accommodation's Reply
21 Mar 2026
Dear Valued Guest, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon at The Malibu. Thank you & best regards.
Nguyen T. N. Q.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
One of the great, very affordable hotels I stayed at in Vung Tau. Room service and reception were excellent. The breakfast and dinner were both delicious. The pool was clean and conveniently provided plenty of towels. Worth returning to.
Translated by Google Icon
See original
+2
Find this review helpful?
Accommodation's Reply
19 Mar 2026
Dear Valued Guest, Thank you so much for choosing Malibu Hotel as your vacation destination. At Malibu Hotel, guest satisfaction is always our top priority. We are committed to providing high-quality services and facilities, striving to improve our service quality daily to deliver the best possible experience for every guest. Your positive feedback is a great encouragement to us and a driving force for the hotel's growth and further development of our services. All the staff at Malibu Hotel express our sincere gratitude for your continued support and look forward to welcoming you back again. We wish you good health.
Translated by Google Icon
See original
T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
I just had a 2-day family vacation on March 14th and 15th. The staff were very helpful, and the space was beautiful and comfortable. Regarding check-in time: it's better to have guests check in at 2 PM, as some elderly guests, after a long trip from morning and enjoying themselves until around 1 PM, need to rest. The soundproofing was decent. Thank you!!!
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Mar 2026
Dear Valued Guest, First of all, on behalf of the Malibu Hotel management, I would like to express our sincere gratitude for your valuable feedback regarding your stay. Malibu Hotel always prioritizes guest satisfaction and strives to provide the best possible service every day. Many hotels have check-in times starting at 3:00 PM and check-out times ending at 12:00 PM on the day of check-out. At Malibu Hotel, we understand that many guests wish to check in earlier to get sufficient rest after a long journey. Therefore, we are happy to accommodate early check-in at no additional cost if possible. However, we apologize for any inconvenience caused due to the unavailability of your reserved room at your scheduled check-in time. The entire Malibu Hotel staff thanks you once again for your support. We sincerely hope to welcome you back again. We will continue to do our best to make your stay in Malibu truly memorable. Please take care of yourself and stay healthy.
Translated by Google Icon
See original
Profile Picture
NGUYEN T. C. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The breakfast buffet was delicious, and the room was clean and smelled nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Mar 2026
Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for choosing to stay with us and for your valuable feedback. We appreciate your time in providing us with your feedback. At Malibu Hotel, guest satisfaction is always our top priority, and we are committed to continuously improving our services and facilities. Your valuable feedback is a great encouragement to us as we strive to further develop our services and provide even better service. Thank you again for your stay at Malibu Hotel. We look forward to welcoming you back again. We wish you good health.
Translated by Google Icon
See original
T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service and staff here are very friendly, the Asian and European breakfast is delicious and fancy, but the Wi-Fi is a bit unreliable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Mar 2026
Dear Valued Guest, On behalf of Malibu Hotel, we thank you for choosing our hotel. Your feedback is invaluable to us. At Malibu Hotel, customer satisfaction is always our top priority, both in terms of service and facilities. Your valuable comments and suggestions encourage us to continuously improve the quality of our services and strive to provide even better service. Thank you for choosing Malibu Hotel. We hope to welcome you back to the beautiful seaside city of Vung Tau again. We wish you good health.
Translated by Google Icon
See original
Đăng K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff were very friendly, enthusiastic, and attentive.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Feb 2026
Dear Mr./Ms. Khoa, On behalf of the Malibu Hotel management, we would like to thank you for sharing your valuable experience at Malibu Hotel. Malibu Hotel always prioritizes guest satisfaction and is committed to providing the best possible service. Your positive feedback and suggestions are a great encouragement and motivation for our team to further improve our services. We hope to welcome you again soon. We wish you good health and happiness.
Translated by Google Icon
See original
Hau n.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
Everything was okay... but I didn't see much enthusiasm from the staff during check-in.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Mr. Hao, On behalf of the Malibu Hotel management team, I would like to express our sincere gratitude for sharing your valuable experience at Malibu Hotel. Since its establishment, Malibu Hotel has always prioritized guest satisfaction. All our staff are committed to continuously improving the quality of service and providing the best possible accommodation. Based on your feedback, we will work with the relevant departments to conduct training to further enhance our services. We will do our best to provide an even more satisfying experience during your stay at Malibu Hotel. We look forward to welcoming you back to Malibu Hotel again and providing you with even better service. We wish you good health.
Translated by Google Icon
See original
T***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel is clean and beautiful, the rooms are spacious, and the staff are friendly and lovely. The buffet is decent, the pool is a bit small, suitable for family vacations.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, First of all, thank you for choosing Malibu Hotel for your stay in Vung Tau. Malibu Hotel is committed to providing the best service and facilities to all our guests, and we are continuously improving the quality of our service to ensure you have the best possible stay experience. Your compliments are a great encouragement to our staff, and we will continue to strive to provide the best service. We extend our sincere gratitude to everyone at Malibu Hotel, and we look forward to welcoming you again. We wish you and your family good health and happiness.
Translated by Google Icon
See original
Vương N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
I had a 3-day, 2-night stay in Malibu The overall quality is quite good for a 5* hotel You can experience a complete service from the staff, clean and tidy rooms, to the accompanying services of a 5* hotel The thing I like most is probably the service of taking you to the beach and picking you up, and the friendly security team Hopefully the service can be improved in the future, about being clearer and more accessible for customers, in addition, the cost of accompanying services is quite high and not easy to access
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
16 Nov 2025
Dear Mr. Wong, On behalf of the Malibu Hotel's Board of Directors, thank you for sharing your experience at the Malibu Hotel. Everyone at the Malibu Hotel is committed to providing the best service and prioritizing your satisfaction. We are committed to continuously improving the quality of our services and facilities. Your kind comments and suggestions will inspire all of us at the Malibu Hotel to continue improving our services. We sincerely look forward to welcoming you back soon. Wishing you good health and well-being.
Translated by Google Icon
See original
N***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Great. My second time here.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Valued Guest, On behalf of the Malibu Hotel Board of Directors, we thank you for staying at the Malibu Hotel and for sharing your valuable feedback. At the Malibu Hotel, your satisfaction is our top priority, and we are committed to improving our services and amenities. Your valuable feedback drives us to continuously improve our services and provide you with a pleasant guest experience. Thank you again for your patronage. We look forward to welcoming you back during the upcoming holiday season and will continue to strive to provide the best service possible. We wish you good health and well-being.
Translated by Google Icon
See original
Thư N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good and satisfied with the services here, delicious bf breakfast, spacious, clean and comfortable rooms. I will come back if I have the chance.
Translated by Google Icon
See original
+5
3 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest On behalf of the Malibu Hotel Board of Directors, thank you for staying at the Malibu Hotel and for taking the time to share your experience with us. All of us at the Malibu Hotel are committed to providing the highest quality service and amenities to all our guests. Your compliments are a great encouragement and support for our team. Thank you for choosing to stay at the Malibu Hotel. We look forward to welcoming you back soon. Wishing you good health and well-being.
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Great place to stay and I will be back
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Oct 2025
To our guests: On behalf of the Malibu Hotel Board of Directors, I bid you farewell and wish you a pleasant stay at the Malibu Hotel. The Malibu Hotel staff always prioritize guest satisfaction and provide high-quality services and amenities. Your compliments are a driving force behind our continued growth, and we are committed to providing even better service. On behalf of all the Malibu Hotel staff, thank you for choosing to stay with us. We wish you good health.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
7.1
/10
Reviewed 38 week(s) ago
The room is spacious, but still has an old smell of dust, the wooden curtains have not been cleaned for a long time, creating a dusty smell. Even though I sprayed the room and changed the blankets and other things, it still cannot cover up this old dusty smell. The soundproofing is not very good, you can hear the noise from the hallway in the room. BF breakfast is delicious, full, service is ok.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Guest, Malibu Hotel is honored that we had the opportunity to serve you during your recent vacation and would like to thank you for taking the time to give us your feedback on your service experience at Malibu. The concept of service quality at Malibu is always meticulously cared for from the smallest service criteria during your stay at the Hotel. Our management team and staff would like to acknowledge these sincere comments from you and will certainly improve them positively. Once again, on behalf of all Malibu Hotel staff, we would like to thank you for staying at the hotel, hope to welcome you again in the near future Wishing you good health.
Translated by Google Icon
See original
Hoang X. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
Location is the best. I love the variety of the breakfast as well. On the other hand, bath towel is old and my window view is at the back side of the hotel to The Song apartment.
2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Valued Guest, First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to share your feedback regarding your recent experience with us. With our commitment to providing guests with the best possible service and placing customer satisfaction as our top priority, the Malibu team always strives to continuously improve both our service quality and hotel facilities. Therefore, your comments are truly valuable in helping us enhance our system and services. Once again, on behalf of all staff at Malibu Hotel, we would like to thank you for choosing to stay with us, and we sincerely look forward to welcoming you again in the near future. We wish you good health and all the best. Yours sincerely,
J***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Good service, clean rooms, cheerful and enthusiastic staff, spacious parking lot. The minus point is the way the parking lot is managed. The stickers on the car body are difficult to remove. When removed, the glue still sticks.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel. The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of the Malibu staff, your compliments and comments will certainly bring joy and be a great source of encouragement for all of our staff. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at our hotel. We hope to welcome you again in the near future. Wishing you good health.
Translated by Google Icon
See original
Number of reviews per page
20
40