V***o

10.0

/10

Reviewed 1 week(s) ago

The reception staff were very polite and helpful.

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Accommodation's Reply

09 Aug 2026

Dear Valued Guest, Thank you so much for choosing to stay at Malibu Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will strive to provide even better service in the future. We will share your valuable comments with the relevant departments and use them to improve our services. Thank you again for choosing Malibu Hotel. We look forward to welcoming you back again. We wish you good health and happiness always.

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Thanh

Staycation

10.0

/10

Reviewed 3 week(s) ago

First of all, it was "AMAZING". My family felt warmly welcomed. Everything was fantastic. From the moment we entered the lobby, staff assisted with luggage and helped us carry it to our room, we received a welcome drink, the reception staff were polite, and the check-in/check-out process was quick and efficient. The room was clean and well-equipped. The swimming pool was large, clean, and beautifully decorated with towels, divided into two areas for children and adults, making it easy for kids to play. The lifeguards at the pool were very friendly and helpful. There was a kids' area and a billiards table, but my family didn't have enough time to play. The breakfast buffet was delicious and varied, and the restaurant was spacious and elegant. There was free tea time, and my family tried ordering food in the lobby, which was also delicious and reasonably priced. A plus is its proximity to the Tam Thang Tower, which is perfect for a stroll, especially in the evenings when it's cool and great for taking photos. There are many restaurants nearby, and it's also close to Lotte Mart. Thank you to all the staff at Malibu for your excellence and attentiveness. Our family had a wonderful summer vacation.

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1 people find it helpful

Accommodation's Reply

31 Jul 2026

Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for choosing to stay with us. We appreciate you and your family sharing your valuable feedback. Providing high-quality service and facilities is always our top priority. Your compliments are a great encouragement to us in continuously improving our services. All the staff at Malibu Hotel thank you once again for your support and look forward to welcoming you back again. We wish you good health.

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C***u

8.5

/10

Reviewed 3 week(s) ago

The lobby is beautiful and elegant, and the staff are enthusiastic and friendly. The breakfast buffet is delicious and suits my taste. The rooms are simple but spacious.

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Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you so much for choosing Malibu Hotel. We appreciate your stay with us and thank you for taking the time to share your valuable feedback about your stay and your family. Providing high-quality service and amenities to our guests is always our top priority. Your compliments are a great encouragement for us to continuously improve our services. All the staff at Malibu Hotel thank you for your stay and look forward to welcoming you back again. We wish you and your family good health.

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C***u

Staycation

9.1

/10

Reviewed 3 week(s) ago

The hotel is beautiful, the staff are enthusiastic and lovely, the rooms are quite clean, the breakfast buffet is delicious, and the lobby is beautiful and luxurious.

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Accommodation's Reply

24 Jul 2026

Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for your stay and your valuable feedback. We always prioritize providing high-quality service and amenities to all our guests. Your feedback is a great encouragement to us, and we are committed to continuously improving our services and delivering an even better experience. All the staff at Malibu Hotel sincerely thank you for your support and look forward to welcoming you back again. We wish you good health.

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H***g

10.0

/10

Reviewed 5 week(s) ago

Excellent. I'll definitely come again next time.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, Thank you so much for choosing to stay at our hotel in Malibu and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, who are always committed to providing memorable experiences for every guest. We will share your feedback with all our staff. We look forward to serving you again and hope to welcome you back to our hotel again. Please take care of yourself and stay healthy.

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Nguyen T. G. C.

10.0

/10

Reviewed 9 week(s) ago

My family checked in before 2 PM but were able to get our room right away, which was great for a family with a small child like ours 😁

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Accommodation's Reply

13 Jun 2026

Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for choosing to stay with us. We appreciate your valuable feedback. At Malibu Hotel, guest satisfaction is always our top priority, both in terms of service and facilities. Your valuable feedback is a great encouragement to us in improving the quality of our service and in our commitment to continuously providing better service. Thank you again for choosing Malibu Hotel. We sincerely hope to welcome you back to the beautiful coastal city of Vung Tau. We wish you good health.

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T***i

10.0

/10

Reviewed 10 week(s) ago

The hotel is clean, green, beautiful, and absolutely wonderful.

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1 people find it helpful

Accommodation's Reply

13 Jun 2026

Dear Valued Guest, Thank you very much for your feedback on Malibu Hotel. Your valuable comments are a great encouragement to us, as we strive to improve the quality of our service and provide you with an even more satisfying experience. We hope to welcome you back again. Please take care of yourselves and stay healthy.

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a***h

10.0

/10

Reviewed 12 week(s) ago

Excellent. My baby loves it.

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Accommodation's Reply

27 May 2026

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M***d

Staycation

9.7

/10

Reviewed 12 week(s) ago

So far so good. Everything is okay, even though the location of the hotel is quite far from the city, the location is quite peaceful and quiet here. The room is good and spacious. I have a pleasant stay in this hotel.

1 people find it helpful

Accommodation's Reply

20 May 2026

Dear Valued Guest, On behalf of the Management Team at Malibu Hotel, we would like to extend our heartfelt thanks for choosing to stay with us. It was truly a pleasure to learn that you had a comfortable and enjoyable experience during your time here. At Malibu Hotel, we are committed to delivering the highest standards of service and hospitality. Your kind feedback serves as a wonderful encouragement for our team, reminding us to continuously strive for excellence and ensure every guest’s satisfaction. Once again, thank you for your trust and support. We sincerely hope to have the opportunity to welcome you back to Malibu Hotel in the near future. Warm regards,

Verified Traveler

8.5

/10

Reviewed 15 week(s) ago

The bathroom is poorly designed because it's too small; a sliding door would have been more efficient. The air conditioner is set to 22-24 degrees Celsius, but I'm still sweating because the mattress isn't breathable. A fan should be added to direct the airflow. The wooden floor creaks when walked on, and there's a strong damp smell due to the wood flooring.

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1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to thank you for your valuable feedback regarding your stay. At Malibu Hotel, providing the best service and facilities to all our guests is always our top priority. We are delighted to receive your valuable feedback regarding the hotel's facilities. We will take your suggestions seriously and incorporate them into our maintenance and improvement planning to provide even better service. We look forward to welcoming you back to our hotel again. We will do our best to make your next stay even more comfortable and enjoyable. We wish you good health.

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Verified Traveler

Business

9.7

/10

Reviewed 21 week(s) ago

Spacious room, great view and service. Overall a good experience and I would recommend this hotel to my friends.

2 people find it helpful

Accommodation's Reply

21 Mar 2026

Dear Valued Guest, On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel. With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon at The Malibu. Thank you & best regards.

Nguyen T. N. Q.

10.0

/10

Reviewed 21 week(s) ago

One of the great, very affordable hotels I stayed at in Vung Tau. Room service and reception were excellent. The breakfast and dinner were both delicious. The pool was clean and conveniently provided plenty of towels. Worth returning to.

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Accommodation's Reply

19 Mar 2026

Dear Valued Guest, Thank you so much for choosing Malibu Hotel as your vacation destination. At Malibu Hotel, guest satisfaction is always our top priority. We are committed to providing high-quality services and facilities, striving to improve our service quality daily to deliver the best possible experience for every guest. Your positive feedback is a great encouragement to us and a driving force for the hotel's growth and further development of our services. All the staff at Malibu Hotel express our sincere gratitude for your continued support and look forward to welcoming you back again. We wish you good health.

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T***o

Staycation

8.8

/10

Reviewed 21 week(s) ago

I just had a 2-day family vacation on March 14th and 15th. The staff were very helpful, and the space was beautiful and comfortable. Regarding check-in time: it's better to have guests check in at 2 PM, as some elderly guests, after a long trip from morning and enjoying themselves until around 1 PM, need to rest. The soundproofing was decent. Thank you!!!

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1 people find it helpful

Accommodation's Reply

19 Mar 2026

Dear Valued Guest, First of all, on behalf of the Malibu Hotel management, I would like to express our sincere gratitude for your valuable feedback regarding your stay. Malibu Hotel always prioritizes guest satisfaction and strives to provide the best possible service every day. Many hotels have check-in times starting at 3:00 PM and check-out times ending at 12:00 PM on the day of check-out. At Malibu Hotel, we understand that many guests wish to check in earlier to get sufficient rest after a long journey. Therefore, we are happy to accommodate early check-in at no additional cost if possible. However, we apologize for any inconvenience caused due to the unavailability of your reserved room at your scheduled check-in time. The entire Malibu Hotel staff thanks you once again for your support. We sincerely hope to welcome you back again. We will continue to do our best to make your stay in Malibu truly memorable. Please take care of yourself and stay healthy.

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NGUYEN T. C. L.

10.0

/10

Reviewed 21 week(s) ago

The breakfast buffet was delicious, and the room was clean and smelled nice.

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1 people find it helpful

Accommodation's Reply

16 Mar 2026

Dear Valued Guest, On behalf of the Malibu Hotel management, we would like to express our deepest gratitude for choosing to stay with us and for your valuable feedback. We appreciate your time in providing us with your feedback. At Malibu Hotel, guest satisfaction is always our top priority, and we are committed to continuously improving our services and facilities. Your valuable feedback is a great encouragement to us as we strive to further develop our services and provide even better service. Thank you again for your stay at Malibu Hotel. We look forward to welcoming you back again. We wish you good health.

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T***n

10.0

/10

Reviewed 23 week(s) ago

The service and staff here are very friendly, the Asian and European breakfast is delicious and fancy, but the Wi-Fi is a bit unreliable.

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2 people find it helpful

Accommodation's Reply

03 Mar 2026

Dear Valued Guest, On behalf of Malibu Hotel, we thank you for choosing our hotel. Your feedback is invaluable to us. At Malibu Hotel, customer satisfaction is always our top priority, both in terms of service and facilities. Your valuable comments and suggestions encourage us to continuously improve the quality of our services and strive to provide even better service. Thank you for choosing Malibu Hotel. We hope to welcome you back to the beautiful seaside city of Vung Tau again. We wish you good health.

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ĐK

Đăng K.

Staycation

9.4

/10

Reviewed 26 week(s) ago

The staff were very friendly, enthusiastic, and attentive.

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Mr./Ms. Khoa, On behalf of the Malibu Hotel management, we would like to thank you for sharing your valuable experience at Malibu Hotel. Malibu Hotel always prioritizes guest satisfaction and is committed to providing the best possible service. Your positive feedback and suggestions are a great encouragement and motivation for our team to further improve our services. We hope to welcome you again soon. We wish you good health and happiness.

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Hau n.

Business

8.4

/10

Reviewed 30 week(s) ago

Everything was okay... but I didn't see much enthusiasm from the staff during check-in.

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7 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Mr. Hao, On behalf of the Malibu Hotel management team, I would like to express our sincere gratitude for sharing your valuable experience at Malibu Hotel. Since its establishment, Malibu Hotel has always prioritized guest satisfaction. All our staff are committed to continuously improving the quality of service and providing the best possible accommodation. Based on your feedback, we will work with the relevant departments to conduct training to further enhance our services. We will do our best to provide an even more satisfying experience during your stay at Malibu Hotel. We look forward to welcoming you back to Malibu Hotel again and providing you with even better service. We wish you good health.

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T***g

9.7

/10

Reviewed 34 week(s) ago

The hotel is clean and beautiful, the rooms are spacious, and the staff are friendly and lovely. The buffet is decent, the pool is a bit small, suitable for family vacations.

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2 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Valued Guest, First of all, thank you for choosing Malibu Hotel for your stay in Vung Tau. Malibu Hotel is committed to providing the best service and facilities to all our guests, and we are continuously improving the quality of our service to ensure you have the best possible stay experience. Your compliments are a great encouragement to our staff, and we will continue to strive to provide the best service. We extend our sincere gratitude to everyone at Malibu Hotel, and we look forward to welcoming you again. We wish you and your family good health and happiness.

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Vương N.

Staycation

9.1

/10

Reviewed 39 week(s) ago

I had a 3-day, 2-night stay in Malibu The overall quality is quite good for a 5* hotel You can experience a complete service from the staff, clean and tidy rooms, to the accompanying services of a 5* hotel The thing I like most is probably the service of taking you to the beach and picking you up, and the friendly security team Hopefully the service can be improved in the future, about being clearer and more accessible for customers, in addition, the cost of accompanying services is quite high and not easy to access

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5 people find it helpful

Accommodation's Reply

16 Nov 2025

Dear Mr. Wong, On behalf of the Malibu Hotel's Board of Directors, thank you for sharing your experience at the Malibu Hotel. Everyone at the Malibu Hotel is committed to providing the best service and prioritizing your satisfaction. We are committed to continuously improving the quality of our services and facilities. Your kind comments and suggestions will inspire all of us at the Malibu Hotel to continue improving our services. We sincerely look forward to welcoming you back soon. Wishing you good health and well-being.

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N***U

Staycation

8.5

/10

Reviewed 39 week(s) ago

Great. My second time here.

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2 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Valued Guest, On behalf of the Malibu Hotel Board of Directors, we thank you for staying at the Malibu Hotel and for sharing your valuable feedback. At the Malibu Hotel, your satisfaction is our top priority, and we are committed to improving our services and amenities. Your valuable feedback drives us to continuously improve our services and provide you with a pleasant guest experience. Thank you again for your patronage. We look forward to welcoming you back during the upcoming holiday season and will continue to strive to provide the best service possible. We wish you good health and well-being.

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The Malibu Hotel

Overall Ratings & Reviews The Malibu Hotel

9.2

9.1

8.8

8.8

9.0

Traveler Reviews The Malibu Hotel