Nothing in the Rom worked. TV froze constantly. Phone didnt work. Reception didn't pick up when called directly from personal phone. Only 1 elevator working which led to massive delays and crowding. If I wasn't on a busy work trip, I would have switched hotels!

Breakfast in the morning was good. Had to request towels for the swimming pool. When we checked in one elevator was down and we got on the next and it stopped working and someone had to help us carry our suitcases up. That night both elevators were down and we had to walk up to the 6th floor. The room .... garbage wasn't taken out. The shower didn't drain properly. Very little hot water to shower with. There was a sewage smell we had to open the windows. Would not stay here again.

The hotel is very tired and the rooms contain broken and ripped furniture (see pics). The batteries on the A/C were dying and needed to be replaced. The room was well equipped with a kitchen and all needed dishes and the filtered water was appreciated. The elevator was broken down the entire week we were there with the remaining one breaking leaving people stuck on two occasions. It sometimes took up to 15 minutes for the elevator to arrive. The pool, hot tub, steam room and gym were terrific as were the staff and daily breakfast. The complimentary beer and wine Monday to Thursday were a nice touch. It’s unfortunate the building is so run down and we would not recommend it nor stay there again. Thanks to Shiv at the front desk who was very helpful.

This hotel was extremely quiet which was awesome. We rented a suite and the bedding for the pullout was incomplete, there were not enough towels (and yes we did call down for more bedding and towels, which did arrive 45 minutes later). The elevator was down to one, wait times were long and the overall state of the hotel was really showing its wear. The blinds were broken in our room, the lamp shades were cracked and overall was feeling a bit tired. We also had no TV for a day as there was an outage with Shaw. The parking was also inadequate. This is not reflective of the other Elements we have stayed at.

Great and relaxed atmosphere!

Food at the included breakfast was very good. One Elevator was broken and the other was having issues as well the one night we stayed

Breakfast were good and the amenities were good and the hotel I need perfectly

Horrible service, only one elevator working, cold coffee. Repeated Malfunctioning fire alarms sounding from multiple floors. Would not recommend, internet and tv did not work in the entire hotel for the first day of our stay as well.

It was good

Cozy, convenient, and perfect for our Calgary adventure! 👨‍👩‍👧💕

The elevators wouldn't work all the time. The parking garage has tight spots

clean room and affordable

👍

Every thing was good

I liked the breakfast buffet.

Room was not very clean- marks all over walls and very worn. Pull out mattress had stains. Elevator was broken. Pool was closed. Parking was awful. Hotel looked nothing like advertised in pictures. Only good thing was the breakfast.

The breakfast was good,kitchen was good for cooking,if you got family with you. The only problem is broken elevator,you have to wait only one elevator is working.

We chose the hotel based on location, amenities, and secure parking. After checking in, we were informed that the pool was closed. While attempting to park, we discovered that no secure spots were available. We were happy to be given a room on the ninth floor…until we were informed that one of the two elevators was not functioning. The complimentary breakfast was ok.

Very accomodating staff.cleaned room amazing breakfast. The only⁸6p

The hotel has some nice touches, such as, a buffet breakfast, cookies set out in the afternoon, a small bar set up in the early evening, a tea station in the evening.