The staff were very polite even with the language barrier, they were very warm and welcoming. There were 2 onsens, and both were very relaxing

Incredible experience at Suzukiya Ryokan! Staff is incredible! They speak some English and you can communicate perfectly fine with all of them. They are so incredibly kind and welcoming! The room was very traditional with straw mats, room dividers, very comfortable beds on the floor. Hot spring baths indoors as well as outdoors were absolutely fantastic! They are separated by gender, you wash up before entering a really hot bath and relax like you haven't relaxed in a long time! Then they bring you traditional Japanese dinner into your room that is very very tasty! You sleep like a rock as it's super quiet and peaceful. In the morning the breakfast is also traditional Japanese and it's wonderful! They even have a free shuttle that will take you to the fox village or your train station. This place is amazing and we will be back! Arigatou gozaimasu!

Wi-Fiの調子が悪いのですが、スタッフは、それに対してフォローしてくれません。部屋の注意書きにもそのように書いています。

We only booked the breakfast in room, but they took my allergies to fish, shellfish, and poultry into account and made me a great breakfast. My brothers enjoyed the traditional breakfast and room as well as the on site onsen. The only issue I had was that the toilet could use and sink could use an update.

Really enjoyed the outdoor bath, and I had it all to myself! The staff speak a little English and they have a free shuttle to nearby attractions and the train station.

Staff were very polite and even though they didn't speak English they used a translator app to make the stay easy and comfortable. 10/10 friendly staff and lovely place

Very comfortable hotel with excellent hospitality. One of the most delicious ryokan dinners we have had in a Japan.

Second time here! The staff is still friendly and helpful, the onsen baths are still great (bathing under the stars at night is so refreshing!), and our room was comfortable. It said it was technically a smoking allowed room but it didn't smell like it at all which was very nice. Ordering the ryokan breakfast is worth it for the experience as well as there being nowhere else to eat. For dinner we ate in the mid afternoom in town before checking in, and brought some snacks for the evening. Looks like the only room service besides the big dinner/breakfast meals are drinks. Found out if you call or email a day in advance of your booking you can get a free shuttle ride from the Shiroishi Zao or Shiroishi station to the ryokan, but the taxi ride from Shiroishi station was only like ¥2200. From Zao is most likely more expensive. The shuttle can still drive you wherever you want the morning of your departure for free though. The reception manager will ask about that when you check in.

The hotel was amazing and had a very accommoding staff. It is out in the middle of nowhere which makes it unique. The hot springs are the best so be prepared to relax!

This was an amazing experience. The hotel just does above and beyond. You can arrange a pick ups / drop off from the train station. You just need to give the hotel the time of arrival or if you speak Japanese just call them, and it takes about 15 minutes. Food was great. It's all traditional Japanese though so shashimi and fish. They have hot springs but it's open with other guest. Even an outside roof hotspring it was amazing. They even drove us to the fox village. Which was super nice (may charge you a fee) although cheaper than calling a taxi. Also side note if you are looking forward to the fox village being the highlight of your trip expect the foxes to be kept in poor conditions. I would love to visit the hotel/ onsen again, but not the fox village, it was really cruel. Staff was amazing Room was absolutely beautiful Onsen/ hot spring was so relaxing Food was great (get the half board(means breakfast and dinner) no food near by) Will be back!

if you wanna stay at this hotel, you need absolutly a car ! the onsen room need a intensiv cleaning, from mold. my room got a problem with the ac, but i got a new room as fast as possible !

좀 오래된 온천타운 느낌이었지만, 청결함에 감동했고, 룸으로 배달되는 식사는 너무 감탄을 금하지 못했습니다. 다만, 근방에 편의점 등의 편의시설이 부족하고 교통편이 좀 부족합니다. 그런 부분만 해결된다면, 더 없는 힐링의 장소일 듯 합니다. 저는 렌트카를 타고 갔기 때문에 기차역에서 픽업이 되는지는 확인하지 안았습니다.

趣がありとても静かないい場所 何もないため、遊びに行くところはない。

ビジネス利用。仕事の疲れもゆったりと温泉に入れば癒されますね。リーズナブルな夕食や近くに飲食店やコンビニなどがあると良いですね。でも静かな温泉地の環境は残しておきたいですね。

白石蔵王滞在はいつもすずきや旅館です。部屋も清潔で、旅館らしいおもてなしの心を感じます。私の常宿です。

溫泉很舒服，早餐很豐盛也很好吃。 服務人員態度非常友善，設施完備。

・飯はすごくおいしい ・部屋はきれいで広い ・駅が遠い（私は車で移動したので関係ないけど…）

族館經過翻新但仍然保留着傳統日式風味 專業既服務態度能深深感受到日式旅館與酒店既分別 有專車接送至白石 旅館職員非常熱心解答問題 與狐狸村不遠 非常深刻 值得一去

ビジネスで利用しましたが、温泉で疲れもとれました。部屋も綺麗で、朝食もたっぷりで大満足です。

Tämä oli ensimmäinen kokemukseni ryokanista ja onsenista. Hotelli/ryokan oli erittäin siisti ja tyylikkäästi sisustettu. Henkilökunta oli erittäin ystävällistä ja avuliasta, vaikka kielimuuri välillä hiukan tuotti ongelmia. Hotellin päivällinen ja aamupala olivat erinomaiset.