There was a situation during check-in, however the manager and receptionist were professional, friendly, and accommodating. The rooms were very clean and the bed was comfortable. The bathroom had a nice shower. The amenities were well maintained and accessible. We loved the waterslide! Would definitely stay here again and recommended to others!

My little guy and I tagged along for my husband’s work trip. We had so much fun swimming in the pool. The pool is shallow and the water is warm making it ideal for young families. There is room for improvement, the waterslide often wasn’t on in the morning and the towels were not restocked frequently. The room was modern and clean, however the room only had a shower and we appreciate a full tub when travelling with our little guy. The rooms could also benefit from providing lotion with the other toiletries. The continental breakfast was good - it could also benefit from providing a few more options like fresh fruit. Overall it’s a good value stay.

Great stay! No noise, comfy beds and the AC worked well enough for my husband who is picky! Nice to have so many amenities right outside hotel. Nice outlet for walking. Pool and slide were great, good pool for younger kids as it’s not very deep.

We had a terrible experience at this hotel. My family and I arrived at 11:30 p.m. on July 17th after a long road trip from Winnipeg. The receptionist, Harry, surprised us by informing us that our already paid booking for five nights in two rooms (four beds) was unavailable. He claimed that only one room was available, and the other one had been overbooked for someone else. He stated that it wasn’t his responsibility, as his colleagues from another shift had made the mistake 😃 Harry’s behavior was incredibly rude and inappropriate. He spoke to us in a condescending manner and even made a phone call with someone he called his manager, speaking to her in Hindi not English!! Later, He told us that we had two options: either we could accept the only available room (which is technically impossible as we have 3 teenagers!) and ask for a refund for the other one, or we could cancel our reservation and find another hotel. Finally and after a tough discussion, he decided to give us another room “different than our reserved one”, but with the condition that we had to move our belongings in the morning and wait for the hotel administrator to find us a room that matched our original reservation! I asked him but what if they couldn’t?! He told me don’t worry, they will!! Harry communicated with us in front of other clients, insisting that we acknowledge that we must leave this room in the morning because some customers “gonna crazy” in similar situations!! This man clearly needs a mental health checkup! Despite having over 20 years of travel experience and a vast record of reservations around the world, this is the first time I’ve ever encountered such behavior. I highly recommend avoiding this hotel!

We had a wonderful stay at the Fairfield! The hotel was clean, comfortable, and very welcoming from the moment we arrived. What truly made our experience exceptional was the staff. Everyone was friendly and accommodating, always ready to help with a smile. A special thank you to Raul and Kate for going above and beyond to make our stay even more enjoyable — your kindness and excellent service did not go unnoticed! We really appreciated the warm hospitality and would definitely stay here again. Highly recommended!