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Explore Emm Hotel Hoi An

Traveloka (189)

Other sources (113)

8.7

Very Good

From 189 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.1

Location

8.7

Service and Facilites

8.6

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Traveler Reviews Emm Hotel Hoi An

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Customer reviews

H***a

Leisure

9.7

/10

Reviewed 1 week(s) ago

Enthusiastic and gentle staff

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Quỳnh A. N.

9.4

/10

Reviewed 1 week(s) ago

I had the opportunity to stay at ÊMM with friends, the hotel is great, the location is right in the center, convenient for traveling, has a spacious and airy campus, enthusiastic staff, I will come back if I have the chance

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1 people find it helpful

DUONG H. L.

8.8

/10

Reviewed 8 week(s) ago

Difficult to spot entrance Unsafe parking

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NGUYEN T. C. G.

10.0

/10

Reviewed 16 week(s) ago

Enthusiastic and lovely staff. Clean room, delicious food. My parents really like the open space between the dining room and the garden pool ☺️

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1 people find it helpful

Duc T.

10.0

/10

Reviewed 96 week(s) ago

Nice hotel, clean. The room is spacious, I did not expect it to be so spacious, very suitable for families. Friendly employee. Breakfast is small, but very delicious, my baby eats very well. Location near the old town, convenient to travel, can walk about 10 minutes, or ten bicycles of the hotel. Tried to experience the hotel's spa service after a tiring day of walking in Hoi An and was extremely satisfied

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2 people find it helpful

Lê Nguyên

9.7

/10

Reviewed 140 week(s) ago

Nhân viên dễ thương. chu đáo gần trung tâm phố cổ

2 people find it helpful

Giangthiyen

8.5

/10

Reviewed 150 week(s) ago

Nice hotel, lovely staff, affordable price.

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2 people find it helpful

Do Thi N. Q.

5.9

/10

Reviewed 154 week(s) ago

The advantage is that the room is quite close to the center of Hoi An. Clean and hygienic enough. no problem if I check out 6 hours late. Instead of checking out at 12 noon, I checked out at 6 pm to have a place to store my things. Because the hotel charges 6 hours higher than the price I booked 1 night through the app. If you pay after 6 hours, you will be charged double. I don't understand how to do business like that. Not to mention the hotel reports that there are 10 bicycles for guests to use. But there is always no car. I went out at 11pm and still only had 2-3 units. And the staff always suggest me to rent a bicycle

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2 people find it helpful

Accommodation's Reply

13 Jul 2022

Welcome! EMM Hotel Hoi An would like to send our sincere thanks to you for choosing our hotel to stay in the past time and for taking your valuable time to submit a review through Traveloka. We are very appreciative and grateful for your very positive feedback about the hotel. The hotel also regrets that there are things that do not seem to really satisfy you. Additional regulations for late check-out are publicly announced at the hotel. According to the recorded history, our family also has free use of bicycles at the hotel, we are very sorry that we did not serve enough bikes for all our family. The hotel will try harder and soon overcome this in the near future. Hope the hotel will have the opportunity to welcome you back to EMM Hoi An Hotel in the near future. Thank you very much and wish you good health. EMM Hoi An Hotel Management Board

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Nguyen T. H. T.

9.7

/10

Reviewed 162 week(s) ago

Khách sạn có nhiều cây xanh và rộng rãi. Rất thích hợp để nghỉ dưỡng. Nhân viên thì siêu siêu nhiệt tình và thân thiện

2 people find it helpful

ngocyen

8.5

/10

Reviewed 163 week(s) ago

More than great. The hotel is near the old town, clean, enthusiastic staff, spacious garden swimming pool, lots of beautiful virtual living corners.... I was very happy when the hotel upgraded the room to a room with a super nice balcony.

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2 people find it helpful

Accommodation's Reply

10 May 2022

Welcome, honored guests, EMM Hotel Hoi An would like to send our sincere thanks for choosing our hotel to stay in the past time and spending your precious time at EMM Hoi An hotel. We are very appreciative and grateful for your very positive feedback about the hotel. Hope the hotel will have the opportunity to welcome you back to EMM Hoi An Hotel in the near future. Thank you very much and wish you good health. EMM Hoi An Hotel Management Board

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Pham T. T. N.

9.7

/10

Reviewed 163 week(s) ago

Really very satisfied, beautiful hotel, great service, the staff is called enthusiastic from start to finish, wild darling. Food is ok too. I will be back

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3 people find it helpful

PHAM D. T.

9.4

/10

Reviewed 164 week(s) ago

Beautiful hotel, friendly staff, airy space with lots of trees. My favorite place is the breakfast area overlooking the swimming pool. Will come back if I have a chance to vacation in Hoi An.

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2 people find it helpful

Le duc c.

9.7

/10

Reviewed 171 week(s) ago

Clean hotel, enthusiastic staff, will come back. It's great here

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2 people find it helpful

Accommodation's Reply

13 Apr 2022

Hi! Thank you for your review of EMM Hoi An hotel. We hope to have the opportunity to welcome you again in the future. Wishing you good health. Hotel Management Board

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Vu Thu H.

9.7

/10

Reviewed 222 week(s) ago

I have always loved this hotel and is always the choice for every vacation in Hoi An

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Nhm N. H. T.

10.0

/10

Reviewed 235 week(s) ago

The hotel, the staff members and the food were all excellent

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1 people find it helpful

Nguyen V. T.

8.8

/10

Reviewed 258 week(s) ago

My family and I are very satisfied, near the center of the old town, convenient for travel.

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bui thi thuy le minh anh

8.5

/10

Reviewed 258 week(s) ago

great. near the center. nice swimming pool

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1 people find it helpful

Ly Na

8.5

/10

Reviewed 258 week(s) ago

Near the old town, nice view, nice room, enthusiastic and cute staff. I book a room during the discount period but still get a free room upgrade

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Nguyen M. H.

6.0

/10

Reviewed 261 week(s) ago

Air conditioner is weak, elevator is not working

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3 people find it helpful

Le Tien T.

Family

9.7

/10

Reviewed 303 week(s) ago

I have a great stay here. Beautiful hotel, friendly staff, delicious food. Near the center.

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2 people find it helpful

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Overall Ratings & Reviews Emm Hotel Hoi An

Explore Emm Hotel Hoi An

8.9

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8.1

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