A genuinely unique and special experience. We had a room with private outdoor soaking tub and it was well worth the extra cost to have the memorable experience. The dinner provided was luxurious and memorable as well.

This hotel is the most beautiful hotel we have ever stayed at. The staff were helpful and always very friendly. The breakfast option was extraordinary, a private banquet of traditional Japanese dishes. The hot spring is beautiful, a rock pool flowing with healing water, always available. It is right on the Hida River which brings a soft tranquility. The walk into town is short, 15 or 20 minutes brings you to the center of town, with many dining options, temples and shrines. A truly memorable and relaxing experience.

Gorgeous property. Attentive staff. Amazing dinner and breakfast. The onsens were incredible and clean. Not a single negative.

If you see this review. Just book it if is within your budget. They take care of everything once you stepped into Gero station. Jus hopped into any Taxi waiting at the station and your retreat begins. We stepped into the inn and didnt think of going any where until our check out time.

Very professional and respectful staff make this a truly traditional onsen. We had a private outdoor hot spring bath. I highly recommended it!

Nice friendly

Amazing service, we had fantastic time. They even booked taxi for you for free from ryokan to Gero station

One of the best onsen experience in Japan

Food is great! Service is exceptional.

I booked a private spa in my room with quite high price, but the private spa water keeps all day cold.....it can’t use when outside is single degree

Very nice Onsen, yet breakfast could be further improved considered the price.

객실도 깨끗하고 직원이 모두 친절했습니다 조식도 아주 맛있었어요

너무 친절하시고 방도 너무 좋았어요. 온천탕도 개인탕 예약도 됐고 대중욕탕도 혼잡하지 않아서 더 좋았습니다! 식사 또한 개별방에서 코스요리로 나와서 정말 맛있고 편안하게 먹을 수 있었어요. 역에서 좀 멀지만 역과 호텔 사이 택시를 무료로 이용할 수 있어서 많이 걸을 필요가 없습니다! 게로 푸딩 같은 곳은 도보로 10분 정도면 갈 수 있어서 불편함 없었어요ㅎㅎ

청결하진 않았습니다. 코다이 옆 담요에 머리카락이 엉겨있네요. 직원들은 친절했고 식사도 훌륭했습니다. 다만 노천탕 사이즈는 조금 작아서 아쉽습니다

Very clean and comfortable hotel with specially cordial staff members

Very good

スタッフに写真撮影をお願いしたけど、1枚撮って「確認お願いします」も言わず、スマホを無言で返された。笑顔が全くなく、品物も荒々しく置いていた。全てのスタッフがそういう態度ではなかったけど、1人の対応が評価を下げてしまう。夜食のおにぎりは最高に美味しかった。

料理、スタッフ、部屋、露天風呂全て素晴らしい。

食事が絶品です。素材、味、ボリューム、すべてにおいて満足できます。

洋室に宿泊。新しくセンスの良い室内で、家族4人ゆったり快適に過ごせた。置かれた飛騨家具も良かった。部屋風呂も広く、温泉も出て良かった。