8.8
Very Good
From 534 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.0

Service and Facilites

8.8

Traveler Reviews Yaeikan

Number of reviews per page
20
40
Top reviews
Yasuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

部屋での食事がとても良かったです。
Lauren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved our stay at this lovely little ryokan. Traditional breakfast and dinner were included and they were delicious. Staff were extremely friendly.
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very fun experience. Be adventurous and try it out. In-room dining is exceptional!
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This place is cozy and is suitable for family or couple travelers. The staff were very courteous. We ordered in room dinner and breakfast. The food was delicious and very well presented. I give five stars for the food!
Phillip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Absolutely amazing for our first ever ryokan stay
Catarina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We stayed for a night and had the traditional dinner and breakfast, both of which were fantastic and served by the very friendly staff. We stayed in a room with a private onsen with mountain views which was beautiful and definitely worth it. The ryokan is only a 5 minute walk from the main station in the area and it's conveniently located near a lot of shops. We loved our stay and would definitely come again.
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Capucine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Private. Great breakfast and Dinner Kaisan in room service. Relaxing orsen in room
Rémy
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing!
Verified traveler
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Service is great, unique experience with in-room dining. Futon is comfortable and we had a good sleep. No comment on the food since it’s my first time trying authentic Japanese food at ryokan. Cleanliness could be further improved — we found a caterpillar floating in our room’s onsen in the morning, and we’re not sure where the water comes from. There was also a lot of mold on the walls of our room’s onsen. The cups in our room were dusty, and the hair dryer head kept falling off — it should be replaced.
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Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We enjoyed her very much. We will recommended our relatives and friends to stay here in the future. Thank you!
alex
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The food was unacceptable and when they said they are cleaning the room they simply flipped the futon in half and left it there. Also we had a friend who was staying at another hotel and he couldn’t come visit us in our room. Overall I would say the Japanese staff was a bit off putting. They should not treat customers like that.
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Vickie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent staff service and meals, made our first onsen and ryokan experience very memorable!
Alejandro Eduardo
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Awesome riokan experience
CHIN MING
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

很有歷史感的旅館,房間也經過整新,也享受了細膩的日式服務,
Danielle
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

If you’re looking for a traditional Japanese Inn stay, this was fun for a night. As Americans the entire concept was foreign to us but we looked forward to fully immersing ourselves for an evening. If you’re in the same boat as us some recommendations: Be prepared to be a little confused. The slippers are difficult to walk in so it feels silly walking up the stairs to your room however it’s a fun experience. Take it slow although the staff may not be understanding that this is your first time in something as simple as house slippers and trying to keep them on your feet walking up stairs is challenging. The room is empty but it’s fun to experience them setting out dinner then setting out the bedding. Our experience could have been made better would our host have slowed down just a touch. While we were thankful she attempted to speak English with us, she seemed very uncomfortable and did everything extremely fast which only made us, people new to absolutely everything and trying to be respectful, very uncomfortable. An item to note, the superior room’s private onsen was not in the room. You need to leave the room and although very close, you still cannot access directly from your room. All in all a fun 1 night stay to say we did it.
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Adrian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My wife and I spent our expensive honeymoon night here and we couldn’t be happier! The in room dining and private onsen were a terrific experience and would highly recommend this experience to anyone looking for a traditional stay that isn’t too rough on your wallet. We loved it here!
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful venue, kind and attentive staff that are very welcoming and friendly. Easy to reserve the private onsen and very good amenities. The food was delicious but if you are a traveler with food allergies i would recommend confirming with the staff before and during your stay. They will accommodate your needs, however, we had to remind the staff of my partners food allergies a few times as the menu did not initially follow the food restrictions. I would recommend confirming with your host as they bring in each course.
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Verified traveler
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The open air Onsen and meals were incredible! It was the traditional Japanese ryokan style hotel. Hotel staff were very professional. Thank you for the hospitality and wonderful experience.
Parcillah
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great!
Thiago
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Beatiful, very well located, clean ryokan. Service and staff were amazing. Excellent food. Walking distance from Hakone-Yumoto station. Large tatame room, great shower and sauna. Missed a place to sit besides floor chairs, but that is what you sign for when in a traditional ryokan. Would surely be back!
Number of reviews per page
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