Overall Ratings & Reviews SpringHill Suites by Marriott Seattle Issaquah

The staff is great!

Bathrooms are large, beautiful and have good lighting/fans

Great, quiet location, good parking. Great view. Accommodating staff.

Decent hotel but charging $18 a night to park on top of room fee is anwful. And breakfast is a joke, same breakfast every day. Staff seem like robots sucked into the daily grind.

The bedrooms are comfortable. Although, we did not get the room we booked. We were given a smaller room with only one king bed. We had booked a room with ‘multiple beds’ AND a sofa bed. The pictures showed two queen beds and a sofa bed. I inquired with staff and was told they sold out of those rooms because so many families were booking. Even though we booked in advance! The desk staff told me they were sorry and that they would ‘waive’ the parking fee. This hotel charges customers $18/day for staying at the hotel. I said great but I also want the room I paid for. She said tomorrow we can move you. I agreed. It never happened. Then upon checkout they promptly charged me $36 for parking and sent the invoice to my email. Lovely. Please do better Springhill Suites in Issaquah, WA. Pay more attention. Lame

Sour milk in my continental breakfast, internet wouldn’t work on my laptop, power went out in the middle of the night (not faulting the hotel). Mentioned we were staying for our wedding the next day, no acknowledgement whatsoever.

Always clean and courteous staff.

Comfortable and very clean.

Close to everything. Great staff!

my experience

I chose this property because it was close to Seattle and I did not want to stay in downtown. I also chose this particular location for the pool, as I always try to find a pool to let the kids burn through energy. However, the water was not contained in the pool area and my son slipped outside the pool door and hit his head on the door jam. When I spoke with maintenance, he told me there were too many kids to keep up, but I insisted he cleaned it up outside the pool area (hallway). The pool was much, much smaller than the picture and my eyes were burning from the chlorine, even though I did not swim. The lounge was also closed as they did not have a back up bartender, and the continental breakfast was nothing extraordinary. Overall, the facility and staff were nice, but not $250 nice. It served its purpose, but I would stay somewhere else in Issaquah, if the situation presented itself again.

The staff was excellent and made us feel at home. From check-in to check out was an awesome experience.

Our stay was pleasant.

Walkable to shopping center

Comfortable, clean and well located.

Our second time here for a local marathon. Great hotel, rooms are beautiful with lots of space and very comfortable beds. Spotless bathrooms, great showers. Complimentary coffee and tea always available at the lobby, plus the staff are always nice. This time around they were nice enough to give all the marathon guests late checkout which was much needed and appreciated.

Excellent stay. Will definitely stay again as we found the property to be perfect for our needs. Highly recommend

Very friendly staff, great customer service, good breakfast, clean and comfortable beds. There is also lots of sho

Friendly staff and large rooms… good food at the breakfast buffet

Great place to stay with friendly staff and very spacious time and great breakfast buffet