Overall Ratings & Reviews Lancaster Plaza Beirut

Everything was great except wifi in the room. Slow and unreliable.

No good

I am not satisfied many issues happened also is no free parking with bad services.

Bad

Was pretty good

I always stay at this property whenever I visit Lebanon whether it’s a short or long visit, by myself or with my better half! Very friendly and accommodating staff and it shows from the minute they receive you at their valet lot. Smiles all around which makes for an amazing vibe altogether.

Properly need fixing, room are old now, but great view and location is great, parking way too expensive 8$ a day I expected 5 as per the site, some issue with Tv but was resolved.

The main reason to choose this hotel was to have the peace of mind of having a free shuttle service which we were assured that it’ll be there when we arrive but it wasn’t! We gave the specific information of our arrival and we were told that our name will be displayed once we clear immigration but that was not the case! There was no one! And we went back and forth looking for what we were promised but it was of no use. So we hired a cab and the hotel refused to pay the cab and blamed us for not looking for their guy at the airport! It was very bad experience that we won’t repeat again We’ve stayed many times at Lancaster hotel and Lancaster suites when Mr. Omar was the manager and we had no issues whatsoever but now we paid more money to stay at the plaza thinking that it’s a better option but it’s not. We’d never stay again at Lancaster plaza The attitude of the receptionist and the whole experience wasn’t pleasant

Friendly Staff

Very friendly and professional

Nice location, upscale hotel, nice room with great view.

Friendly staff excellent location the only thing it was advertised on Expedia that self parking included but I had to pay extra for it but it wasn’t a big deal about $ 10.00 for 4 nights overall I would recommend.

Excellent

Location and view was perfect

Good breakfast,nice location,clean room,great View.

Good hotel would stay again And they gave me an upgrade without paying anything and in the reception Mrs.Joumana really didi take care of us

Staff was super friendly

This stay was absolutely terrible. Four lights of the room wouldn't turn off at all, I literally waited till 530 am till someone came and fixed it. When I complained to the hotel, they offered me a massage! I never slept all night, how will a massage help?

Beautiful sea view

Very Good place to stay in especially if you’re shopping